Store Manager at MacDonald Search Group

alberta, Alberta, Canada -

Full Time

Start Date

Immediate

Expiry Date

20 Jan, 27

Salary

45000.0

Posted On

22 Oct, 26

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Industry

Retail & E-Commerce

Description

Lead the overall performance of the store, with accountability for sales, productivity and customer experience.
Coach the sales team through regular observation, feedback and hands-on development on the floor.
Recruit, onboard, train and develop employees while creating a positive, accountable and performance-oriented culture.
Establish a customer-first environment and ensure the team consistently delivers knowledgeable, personalized service.
Identify individual development opportunities and provide in-the-moment coaching to strengthen selling and customer-service skills.
Manage store payroll and scheduling to appropriately support business requirements.
Maintain company merchandising, visual presentation and store standards.
Ensure incoming inventory is received, organized and presented efficiently.
Develop strong product knowledge and ensure the team can confidently advise customers on product, style and fit.
Monitor store performance and take action to capitalize on sales opportunities.
Resolve customer concerns professionally and use customer and employee feedback to improve the store experience.
Stay aware of local competitors, retail trends and market activity.
Maintain an organized, professional and welcoming store environment.

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Responsibilities

Lead the overall performance of the store, with accountability for sales, productivity and customer experience.
Coach the sales team through regular observation, feedback and hands-on development on the floor.
Recruit, onboard, train and develop employees while creating a positive, accountable and performance-oriented culture.
Establish a customer-first environment and ensure the team consistently delivers knowledgeable, personalized service.
Identify individual development opportunities and provide in-the-moment coaching to strengthen selling and customer-service skills.
Manage store payroll and scheduling to appropriately support business requirements.
Maintain company merchandising, visual presentation and store standards.
Ensure incoming inventory is received, organized and presented efficiently.
Develop strong product knowledge and ensure the team can confidently advise customers on product, style and fit.
Monitor store performance and take action to capitalize on sales opportunities.
Resolve customer concerns professionally and use customer and employee feedback to improve the store experience.
Stay aware of local competitors, retail trends and market activity.
Maintain an organized, professional and welcoming store environment.