KEY DUTIES & RESPONSIBILITIES:

• Manage and enforce the Planogram of store front layout
• Manage the tills, cash, bank deposits, and withdrawals for the location
• Performing opening and closing procedures
• Enforce and be accountable for inventory counts
• Work with Upper Management to Reconcile the following on a periodic basis: purchase orders, estimates, transfer orders, invoices, etc.
• Hit Key Metrics with bonus for the Store Each month. Promote and motivate store staff to achieve monthly store sales targets
• Enforce duties of the sales lead and repair lead. Provide feedback to staff in order to help them achieve their targets and become better salespeople/technicians
• Keep store stocked with essentials such as garbage bags, toilet paper etc.
• Keep store clean and tidy
• Enforce Health and safety
• Scheduling all staff at the store within the allocated labor budget
• Receive inventory transfers and Purchase orders on a timely basis
• Handle all escalated customer service issues
• Complete performance reviews for all direct reports/store staff on a monthly basis
• Ensure high levels of customer satisfaction
• Engage in monthly performance reviews with the District Manager