Role: Store Manager
Contract type: Full Time (5 days/week) - must be available to work Saturdays
Contract Length: 6 month FTC, initial term
Location: London SW1W
Start Date: w/c 29.09.2025
Salary: Experience Based

ABOUT US

Matilda Goad & Co. (MG&Co.) is a contemporary homewares brand known for thoughtful design, artisanal craftsmanship, and a curated approach to home and everyday living. As we open the doors to our debut retail store, we’re looking for an enthusiastic and experienced Store Manager to bring our brand vision to life in a physical space.

THE ROLE

The Store Manager will be responsible for the day-to-day operations, performance, and customer experience within MG&Co.’s store. This individual will play a pivotal role in shaping the brand’s customer experience, and ensuring that the store meets both its commercial and experiential goals.
This role would suit someone who is already familiar with the MG&Co. brand, has a passion for homewares and interior design, and brings a strong level of product knowledge to help customers make confident and informed choices.

RESPONSIBILITIES

• Deliver exceptional customer service and foster a welcoming store environment.
• Ensure every customer interaction reflects the MG&Co. brand values.
• Cultivate relationships with regular clients and local community members.
• Drive sales through effective floor management, merchandising, and deep product knowledge.
• Work to weekly/monthly KPIs.
• Monitor and report on sales metrics, footfall, and conversion rates.
• Identify opportunities to improve store performance and customer retention.
• Manage daily opening and closing procedures.
• Oversee inventory management, stock replenishment, and visual merchandising.
• Liaise with HQ on deliveries, customer feedback, and store needs.

ROLE IS NOT SUITABLE FOR APPLICANTS BASED OUTSIDE OF UK.

Job Type: Fixed term contract
Contract length: 6 months
Pay: £30,000.00-£35,000.00 per year
Work Location: In perso