Mejuri is the category-defining fine jewelry brand redefining luxury, your way. Feeling disconnected from an industry that typically markets to men, co-founder and CEO Noura Sakkijha leveraged her learnings as a third-generation jeweller to rethink the way women purchase jewelry—for themselves. In only seven years, and with a team of over 75% women, Mejuri has shipped over one million orders and opened retail stores across the globe, all while introducing new products weekly.
As part of Noura’s original vision to empower women to invest in themselves, the brand launched the Empowerment Fund to support underrepresented women and non-binary individuals with the tools to empower themselves. Mejuri continues to reach new customers through exciting community initiatives and expansion into international markets, such as the UK, Australia and Germany.
We are a team of retailers, creatives, technologists and strategists, and we are looking for someone special to join our team.

CUSTOMER EXPERIENCE:

• Lead by example and validate the quality of the in-store customer experience by communicating,training, and upholding expectations on the team on Mejuri’s Steps of Selling.
• Provide in-store coaching to staff & Assistant Store Manager, working alongside them to demonstrate best practices in hosting, customer service and product knowledge.
• Lead and validate client strategy to build lasting relationships with existing customers and drive new customer acquisition.
• Ensure positive customer experience and promotion of services offerings including piercing, engraving, and other offerings.

BENEFITS AT MEJURI:

• A minimum of two weeks vacation, plus personal days and three religious observance days (for full-time employees)
• Comprehensive medical and dental benefits, including mental health coverage, and generous personal and sick days for our full-time employees. We also offer bereavement leave, including miscarriage and stillbirth support.
• Parental leave salary top-up of up to 80%, as well as a personalized return-to-work transition and accommodation plan for full-time employees.
• Semi-annual performance reviews.
• Internal coaching department and learning and development to support career growth and plans for everyone.
• A generous product discount!
  

  LI-Onsite

Looking for the perfect next opportunity is a big decision. Mejuri recognizes the importance of pay transparency when it comes to salary ranges as it empowers individuals through the hiring process and supports them in making an informed decision. This role currently has a base pay range of $85,000-$100,000 per annum based on a candidate’s experience and qualifications.

THE ROLE:

As a Store Manager, you are a charismatic leader with exceptional service and sales acumen. Reporting into the District Manager, you will drive the growth and awareness of Mejuri in your store and market. You are passionate about leading teams and recognize the importance of leading by example, building motivation, and creating an environment that demonstrates the Mejuri values. You are the ultimate ambassador of the Mejuri brand; accountable for creating a highly productive store environment in which we exceed customer expectations, and create an engaging and inclusive environment where employees are motivated and supported to do their best. You reflect and celebrate milestones with your team and are focused on how to continue to grow & develop your team members focused on a high level of engagement. You will manage and provide oversight of all aspects of profit, people, and process within your store, partnering with People Operations, Retail Operations, Marketing and Merchandising departments to exceed targets.

Revenue & Profitability:

• Responsible for the financial health and profitability of your store, driving revenue and exceeding targets.
• Responsible for managing store’s spend & seeks opportunities to minimize costs.
• Review and monitor daily, weekly, monthly business and people results and create strategic plans in partnership with the District Manager to achieve ideal targets.
• Support store team in setting and achieving KPI goals, by driving a culture of performance, cost awareness and accountability. Develop the required business acumen to analyze results and plan & execute for improvement.
• Responsible for mitigating risk within store, identifying and resolving all gaps or roadblocks to profitability & protecting our assets including internal & external theft, inventory accuracy & shrink.
• Form partnership & provide regular feedback to the Visual Merchandising team to ensure all locations have the correct assortment, depth & breadth, designed to drive profitability & sales.

AT MEJURI OUR SUCCESS IS DRIVEN BY A STRONG COMMITMENT TO OUR PURPOSE AND VALUES. THEY’RE THE FOUNDATION OF OUR OPERATIONS, DEFINING HOW WE SHOW UP, SOLVE PROBLEMS, AND ACCOMPLISH INCREDIBLE THINGS—TOGETHER.

Our strength comes from each team member’s dedication to embracing and embodying these Values daily. This isn’t merely a duty; it’s a passion that defines us. They guide us in providing extraordinary experiences for our customers and fostering an innovative environment. Success, for us, means living our values relentlessly.
Our values are:
RAISE THE BAR | Stay Curious, Share/Seek Feedback and Strive for Excellence
CUSTOMER OBSESSED | Get Close to the Customer and prioritize them in our decisions
EMPOWERED OWNERS | Treat the company like your own and take initiative
FIND A WAY| Seek simple, creative solutions, and act fast
DRIVE RESULTS| Be clear on your goals and be relentless in achieving them
TEAM FIRST | Value team success over personal Ego