YOUR OPPORTUNITY AT ARC’TERYX:

You lead a team that delivers best in class guest experiences, building connections and committing to bold objectives both in-store and in our communities. You are an entrepreneurial manager with the ability to expect change, embrace ambiguity, and deliver. You are responsible for all aspects of the retail store operations, and for the strategy and development of your people and communities.
You are product-obsessed and seek any chance to get outside to experiment and learn firsthand how our product performs. You prioritize your connection with nature and celebrate others doing the same. This enthusiasm for our brand, product, and values inspires your team, which in turn elevates the guest experience, creating space for everyone to find their Outer Peace.
You intuitively find moments to reflect and celebrate achievements, and you create leadership development opportunities within your business to ensure the highest level of engagement for your team. You build capabilities within your team to drive strategy and achieve results for your business both today, and for the future. You recognize that we create a better world, together.

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• Leading a team in alignment with the Arc’teryx Vision, Purpose and Values

• Managing the oversight and leadership of the floor which includes the five pillars of the business (experience, product, community operations and people), you are well rounded in all five pillars through training and time in role
• Leading the training and coaching of a high performing team through the lens of the Arc’teryx Guest Journey and our commitment to best-in-class guest experience
• Championing floor leadership and exceptional guest experience by leading from the floor 80% of your week
• Overseeing the entire employee experience from onboarding through offboarding(hiring, training, developing, performance management, and termination)
• Running a profitable store by enrolling the entire team to achieve sales targets and driving discipline in labor planning and controllable expenses
• Owning hours management and scheduling for your team with a deep commitment to the guest and employee experiences
• Building partnerships within your community to discover brand ambassadors and influencers to drive increased brand awareness
• Owning all product/inventory management at your store, including executing product walkthroughs, overseeing visual merchandising and sell-through
• Utilizing company tools to strategically plan your store budget and labor hours, with full accountability for the results
• Leading weekly leadership meetings to inform on brand updates and the five areas of the business (People, Product, Community, Operation and Finance)