KEY SKILLS & REQUIREMENTS:

• Strong leadership and communication skills.
• Sound understanding of food safety and hygiene regulations.
• Excellent customer service skills and problem-solving abilities.
• Experience in hospitality management (QSR preferred).
• Financial acumen and ability to manage reports and audits.
• Ability to work flexible hours including weekends and holidays.
  Job Types: Full-time, Permanent
  Pay: £25,000.00-£26,666.00 per year

Benefits:

• Company pension
• Employee discount

Work Location: In perso

JOB PURPOSE:

To oversee the daily operations of the QSR, making mexican favourites, ensuring profitability, staff performance, excellent customer service, food quality, and compliance with health and safety standards.

KEY RESPONSIBILITIES:

• Lead all aspects of QSR operations.
• Recruit, train, manage, and motivate staff.
• Drive customer satisfaction by maintaining high service standards.
• Oversee health and safety, hygiene, and food safety compliance.
• Manage restaurant budgets, costs, and inventory.
• Conduct audits, reporting and performance analysis.
• Ensure the restaurant is clean, well-presented, and stocked at all times.
• Resolve customer and staff issues in a calm and professional manner.
• Implement local marketing initiatives and engage with the community.