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Store Manager at Moss Bros Group Plc

England, Louisiana, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

29 Nov, 26

Salary

0.0

Posted On

31 Aug, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Transportation & Logistics

Description

Accountable for the store performance, you showcase an outstanding in-store customer experience by putting the customer at the forefront of all you do, embedding the Moss Essential Steps of Service as the standard, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way.
You exhibit excellent floor presence, always leading by example, overseeing a high level of service & operational delivery within a positive and upbeat store environment.
You drive high productivity by creating and role-modelling an environment where the team strives to achieve and exceed one transaction per hour.
Lead and develop the team through regular, documented coaching and feedback, focusing on personal development and KPI achievement, to cultivate a high-performance culture.
You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience, delivering operational best practice.
Utilise sales and customer data to inform and guide your interactions, ensuring every decision enhances our collective success and customer satisfaction.

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Responsibilities