$61,000 + super + generous bonus scheme
Join Australia’s leading retail hearing health provider.
Amplifon, is one of Australia’s leading retail hearing health providers. We believe in living life at full volume and at Amplifon you will have the opportunity to change lives by encouraging people to take a free 5-minute hearing assessment.
This position sees you managing a team of retail sales associates, to drive lead generation and achieve sales targets.
Responsibilities
Active lead generation by encouraging customers in the shopping centre to check their hearing health by completing a free 5-minute hearing check.
Build a rapport with new customers and enhance relationships with existing customers.
Explain hearing results and recommend next steps
Reconnecting with previous customers or new leads via phone-based communication.
Customer database administration, including database management, stock control and invoicing
Ensuring accurate compliance and high attention to detail with industry reporting requirements
Actively manage and contribute to store targets and KPIs.
Overseeing and motivating a team of retail associates to consistently provide outstanding customer service
Actively participate in the recruitment and training of new team members,
Active team management, through rostering, conducting store meetings, providing coaching & feedback and supporting individual professional development.
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