Full job description

The best customer relationships are built over time.

At Joondalup, many of our customers know us by name.

They come back because they trust our team, value our advice and know we'll help them get the job done right.

We're looking for a Store Manager to lead our Taubmans Joondalup store and continue building on the strong relationships and reputation that have made the store a trusted partner within the local community.

The setup

• Full-time permanent position
• Monday to Saturday roster
• Based at our Joondalup Trade Centre
• Company vehicle available for work-related travel

Why Joondalup?

• Lead an established store with a loyal customer base
• Build genuine relationships with trade and retail customers
• Be part of a close-knit WA store network that supports each other
• Influence team culture, customer experience and store performance
• Performance incentive opportunities
• Career development opportunities across PPG's ANZ and global network
• Join a business with trusted brands including Taubmans and White Knight
• Play an important role in strengthening the store's local reputation and presence

How you'll make an impact

Success in this role comes from being visible, building relationships and leading from the front.

You'll:

• Lead, coach and develop your team
• Build strong relationships with trade and retail customers
• Drive sales growth and identify local business opportunities
• Deliver exceptional customer service and store presentation standards
• Manage inventory and operational performance
• Maintain a safe, compliant and organised workplace
• Create a positive, accountable and customer-focused culture
• Strengthen the store's reputation within the local community

You'll thrive here if you

• Enjoy leading people and developing team capability
• Build trusted relationships quickly with customers and stakeholders
• Lead by example and aren't afraid to roll up your sleeves
• Are customer-focused and commercially minded
• Take ownership and accountability for outcomes
• Enjoy being part of your local community
• Bring experience from retail, trade, hardware, building products or a similar customer-facing environment

Paint experience is great - but it's not essential.

• We'll teach you paint.