COMPUTER AND TECHNOLOGY KNOWLEDGE

• Electronic mail
• Spreadsheet

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Handling heavy loads
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Determine merchandise and services to be sold
• Implement price and credits policies
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Conduct performance reviews
• Supervise office and volunteer staff
• Evaluate customer service and store environments