Location: Samsung Experience Store, Edinburgh
Salary: £41,000 - £45,000 DOE (20% bonus potential)
Are you a dynamic and results-driven leader with a passion for technology and customer service? Do you thrive in a fast-paced environment and love inspiring a team to achieve greatness? If so, we have an exciting opportunity for you! We are looking for a talented Store Manager to join our Samsung Experience Store in Edinburgh

SKILLS AND EXPERIENCE:

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• People-Centric Leader: You have a proven track record in people management and leadership. Your ability to inspire, motivate, and articulate PRS& Samsung values will drive your team’s success.

• Effective Communicator: Your excellent communication and influencing skills will foster commitment and loyalty among your team, customers, and stakeholders.
• Passionate About Customer Experience: You genuinely care about people, from customers to stakeholders, and strive to deliver an exceptional brand experience to every customer.
• Adaptability and Commercial Acumen: You can quickly adapt to changing circumstances and possess a commercially minded approach to retail.
• Tech Enthusiast: You have a love for all things tech and possess a sound knowledge of the Samsung ecosystem.
• Continuous Learner: You are always eager to challenge your knowledge, seeking growth and improvement.
• High-Level Retail Management Experience: Previous experience in high-level retail management is essential to excel in this role.

ROLE SUMMARY:

As the Store Manager, you will play a pivotal role in driving the success of the store by aligning with the PRS& Samsung brand and ethos. Your mission will be to deliver exceptional customer service, ensure operational compliance, and introduce Samsung products that enhance customers’ connected lives.

CORE RESPONSIBILITIES:

• Health & Safety: You’ll lead by example, ensuring the highest standards of health and safety across the store, creating a safe and welcoming environment for customers and colleagues alike.
• Store Standards Expert: Maintaining impeccable store standards will be a top priority for you. Your keen eye for detail will ensure that the store always looks its best, providing an inviting shopping experience for customers.
• Team Leadership: Managing and inspiring colleagues across all departments will be essential to foster a high-performing and motivated team. You’ll set clear expectations and provide direction while encouraging your team to embody PRS& Samsung values.
• Operational Excellence: You’ll follow and uphold the PRS& Samsung processes, guidelines, and policies to ensure seamless operations and efficiency throughout the store.
• Shift Management: As a key holder, you’ll take charge of general shift management, making sure all daily tasks are carried out smoothly.
• Resource Management: Managing resources effectively will be crucial, ensuring budgets are adhered to and optimized across various areas.