OVERVIEW

We are seeking an experienced and dynamic Store Manager to oversee the daily operations of our retail store. The ideal candidate will have a strong background in retail management and a passion for delivering exceptional customer service. As a Store Manager, you will be responsible for driving sales, managing staff, and ensuring that the store meets its operational goals while providing a welcoming environment for customers.

SKILLS

• Strong leadership abilities with proven experience in team management and supervising staff.
• Excellent communication skills to effectively interact with customers and team members.
• Proficient in retail management practices with a focus on sales management.
• Experience in merchandising to create appealing product displays that drive sales.
• Exceptional organisational skills with the ability to manage time effectively in a fast-paced environment.
• Administrative experience that includes handling paperwork and maintaining records.
• Multilingual or bilingual capabilities are an advantage for enhancing customer interactions.
• Strong phone etiquette for professional communication with customers and suppliers. If you are passionate about retail management and possess the necessary skills to lead a successful team, we invite you to apply for this exciting opportunity as a Store Manager.
  Job Type: Full-time
  Pay: £28,000.00-£32,500.00 per year

Benefits:

• Store discount

Ability to commute/relocate:

• Thornton Heath CR7 7PA: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor’s (required)

Experience:

• QSR Store Manager: 1 year (required)
• Restaurant management: 1 year (required)
• Kitchen management: 1 year (required)

Language:

• English (required)

Work authorisation:

• United Kingdom (required)

Work Location: In perso

• Lead and motivate the store team to achieve sales targets and enhance customer satisfaction.
• Oversee daily operations, including inventory management, merchandising, and visual displays.
• Implement effective sales strategies to maximise revenue and profitability.
• Recruit, train, and develop staff to ensure high performance and engagement.
• Monitor team performance through regular feedback and performance reviews.
• Maintain high standards of customer service by addressing customer inquiries and resolving issues promptly.
• Ensure compliance with company policies, procedures, and health and safety regulations.
• Manage administrative tasks such as scheduling, payroll, and reporting.