MUST HAVE MANAGEMENT EXPERIENCE.

Company Overview:
We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 245 SPAR convenience stores and employs more than 5,000 people, with a turnover of £1.3 billion.
Reporting to the Retail Operations Manager the Store Manager will be driving growth within the company owned store. This key role requires an experienced individual who can effectively engage with colleagues and customers, collaborate closely with the Area Manager to align operational strategies with company objectives and foster a positive and empowering work environment that reflects the company’s values.

STORE MANAGER SKILLS REQUIRED:

• Proven experience in retail management, with a track record of success in achieving sales targets.
• Strong leadership and interpersonal skills, with the ability to motivate and develop a diverse team.
• Excellent communication skills and the ability to build positive relationships with customers and the local community.
• Knowledge of retail operations, including inventory management and merchandising.
• Ability to analyse data and make informed decisions to drive business performance.
• A passion for community engagement and a commitment to making a positive impact in Phoenix Park.

Team Leadership:

• Recruit, train, and develop a high-performing team dedicated to delivering exceptional customer service.
• Foster a positive and collaborative work environment, encouraging teamwork and a strong sense of community within the store.
• Celebrate colleague successes.

Operational Excellence:

• Ensure smooth day-to-day operations, including inventory management, merchandising, and stock control.
• Implement and uphold visual merchandising standards to enhance the overall shopping experience.

Customer Engagement:

• Build and maintain strong relationships with customers, understanding their needs and preferences.
• Implement customer service strategies to enhance satisfaction and loyalty.

Sales and Performance:

• Set and achieve sales targets, actively driving initiatives to increase revenue and profitability.
• Analyse sales reports and trends to identify opportunities for improvement.

Community Involvement:

• Actively participate in local community events and initiatives to strengthen the store’s ties with the community.
• Seek out partnerships and collaborations that contribute to the overall well-being of Phoenix Park.

Financial Management:

• Manage budgets, expenses, and financial reporting to ensure the store operates within established financial parameters.