Store Manager at St. Matthew's House

Fort Myers, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Jun, 26

Salary

0.0

Posted On

01 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Leadership, Inventory Management, Sales Strategies, Team Management, Communication, Problem Solving, Training, Mentoring, Cash Handling, Health Regulations, Record Keeping, Volunteer Management, Budget Management, Merchandising, Community Engagement

Industry

Non-profit Organizations

Description

Description OUR CORE PURPOSE: As an expression of God’s love in Southwest Florida, we are growing to ensure that no one experiencing hunger, homelessness or addiction is alone or without a pathway for their journey from crisis to contributor. Together with our partners and participants, we cultivate communities where people are progressively seen, accepted, challenged, and supported. ABOUT THIS ROLE: The Store Manager is a professional and customer service-oriented position which oversees daily operations of the thrift store; supervising organizational and operational standards of the store. Duties include undertaking administrative tasks, maintaining inventory and developing business strategies. Must be able to instill exceptional customer service and strive to meet monthly sales goals. Furthermore, the Store Manager must communicate effectively and demonstrate outstanding leadership and interpersonal skills. Job Duties and Responsibilities: Responsible for the opening and closing of the store daily. Oversees cash register operation, reconciliation, records, and banking. Maintains overall cleanliness of the store, restrooms and parking lots or surrounding areas. Ensure store compliance with health and safety regulations. Manages inventory; including pricing and merchandising donated items. Accurate record keeping and communications to the Director is required. Works with customers to increase sales, handle customer issues and maintain a positive shopping experience. Create business strategies to attract new customers, expand store traffic and enhance profitability. Maintains communication with Fleet Manager, warehouse and other department leadership. Assign duties and delegate tasks to team members. Motivate team to meet objectives by training and mentoring staff. Hire, train, and oversee new staff. Assist the Engagement Coordinator in maintaining the volunteer database and a positive volunteer environment. Supervise community service workers. Forecast sales and manage store budget. Requirements Education: Bachelor's and/or Associate degree preferred; high school diploma/equivalent required. Experience: Previous experience in retail management and a sales background preferred. Great customer service skills. Travel: Valid Driver’s License, reliable transportation and MVR required. Required to maintain primary auto insurance at minimum liability limits of $100,000/$300,000 bodily injury, $100,000 property damage or $300,000 combined single limit. Working Conditions: this position requires some holidays and weekends.

Responsibilities

The Store Manager oversees daily operations of the thrift store, ensuring organizational and operational standards are met. Responsibilities include managing inventory, maintaining customer service, and developing business strategies to meet sales goals.