Sunnystep is a home-grown footwear brand on a simple mission: help people move freely and happily. After a postpartum spine injury, our founder Ting turned pain into purpose and started Sunnystep with proprietary insoles and stable arch support that let you stand or walk all day - without pain. Sleek enough for work, casual outings, or travel, our shoes have earned a loyal following across Singapore and beyond.
We’re an innovation leader in consumer retail because we believe wellness starts from the feet. Great shoes support your body so you can move - and live - better. Our customers love our comfort-first designs and brand philosophy, fueling rapid growth at home and overseas. As pioneers in mobility and wellness-focused footwear, we’re raising the bar on product innovation & customer experience - and moving fast.
Ready to shape the future of movement? Send your resume to
hiring@sunnystep.com
today and let’s shape the future of movement - together.

Store Manager

• Store Operations: Manage daily operations, including opening/closing, cash handling, and inventory. Ensure the store is clean and organized. Enforce policies for efficiency and compliance.
• Sales & Financial Management: Drive sales, analyze performance, and manage budgets to ensure profitability. Set and track sales targets.
• Team Leadership: Recruit, train, and coach staff. Manage performance, schedules, and foster a positive work environment.
• Customer Service: Deliver excellent service, resolve issues, and enhance customer satisfaction. Implement strategies to improve customer experience.
• Inventory Management: Control stock levels, conduct audits, and work with suppliers on orders and deliveries.
• Visual Merchandising: Ensure displays follow brand guidelines and drive sales through effective merchandising.
• Compliance & Security: Adhere to company policies, ensure safety standards, and manage loss prevention.
• Reporting & Administration: Submit performance reports, manage documentation, and collaborate with management to address business needs.

Exciting news! We are on a growing journey and building a stellar team!
At Sunnystep, we are not just building leaders – we are cultivating a dynamic team that thrives on innovation, collaboration, and collective success.

WHY SHOULD YOU BE PART OF SUNNYSTEP’S SUCCESS?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.
We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.
We are looking for a highly organized and detail-oriented Store Manager to join our fast growing team. The ideal candidate will be responsible for overseeing the day-to-day operations of the retail store, ensuring that it runs efficiently and effectively. This role involves managing staff, driving sales performance, maintaining store appearance, and providing exceptional customer service. The Store Manager is pivotal in achieving store goals, improving operational processes, and fostering a positive work environment.

• Store Operations:
• Manage and oversee daily store operations, including opening and closing procedures, cash handling, and inventory management.
• Ensure that the store is well-maintained, clean, and organized to provide a pleasant shopping experience.
• Implement and enforce store policies, procedures, and standards to ensure operational efficiency and compliance.
• Sales and Financial Management:
• Drive sales performance by setting and achieving sales targets, monitoring sales trends, and implementing sales strategies.
• Analyze sales reports and financial data to identify opportunities for growth and areas for improvement.
• Manage the store’s budget, including expenses and payroll, to ensure profitability and cost control.
• Team Leadership and Development:
• Recruit, train, and develop store staff, including setting clear performance expectations and providing ongoing coaching and feedback.
• Conduct performance evaluations and manage employee schedules to ensure adequate staffing and coverage.
• Foster a positive work environment that encourages teamwork, professional growth, and high levels of employee engagement.
• Customer Service:
• Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring a high level of satisfaction.
• Implement customer service strategies to enhance the overall shopping experience and build customer loyalty.
• Monitor and evaluate customer feedback to continuously improve service standards and address any issues.
• Inventory Management:
• Oversee inventory control processes, including stock replenishment, order management, and loss prevention.
• Conduct regular inventory audits and manage stock levels to ensure product availability and minimize discrepancies.
• Collaborate with suppliers and vendors to manage product orders, deliveries, and returns.
• Visual Merchandising:
• Ensure that visual merchandising and store displays are in line with brand guidelines and seasonal promotions.
• Implement merchandising strategies to enhance product presentation and drive sales.
• Maintain store layout and signage to attract customers and highlight key products.
• Compliance and Security:
• Ensure adherence to company policies, procedures, and legal regulations, including health and safety standards.
• Implement and enforce security procedures to protect store assets, including managing loss prevention initiatives.
• Address and resolve any compliance or security issues promptly and effectively.
• Reporting and Administration:
• Prepare and submit regular reports on store performance, sales, inventory, and staff activities to upper management.
• Manage store documentation, including employee records, financial reports, and inventory records.
• Participate in meetings and collaborate with other store managers and regional managers to share best practices and address business needs.