Store Manager at The Salvation Army

Whitsunday Regional, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

14 Jan, 26

Salary

0.0

Posted On

16 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Retail Management, Leadership, Customer Service, Marketing, Financial Management, Team Management, Volunteer Management, Stock Management, Administrative Skills, Communication Skills, Problem Solving, Organizational Skills, Community Engagement, Safety Compliance, Training, First Aid

Industry

Non-profit Organizations

Description

ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Position Title: Family Store Manager Classification: General Retail Award, Level 6 Full time: Hours 8:30- 4:36pm Monday – Friday Location: Airlie Beach Family Store, QLD Why this role matters: The Salvos mission is about caring for people, creating faith pathways, building healthy communities, and working for justice. Our stores commit to this mission providing a safe space whilst offering quality goods at affordable prices benefiting the environment and the community. About the role: As the Family Store Manager, you will oversee all day-to-day operations — from retail and recycling to administrative functions — ensuring alignment with The Salvation Army’s values and community-focused purpose. How you will make an impact: As Family Store Manager, you will be responsible for: Overseeing all daily retail operations, ensuring smooth functioning of the store, including: Store presentation and cleanliness Stock rotation and merchandising Pricing in accordance with TSA policies POS service and cash register operations High-quality customer service delivery Promoting and maintaining a strong customer-first culture Effectively marketing merchandise and managing timely removal of old or unsuitable stock Coordinating incoming and outgoing stock, including planning sales and promotional activities Managing store financials, including accurate money handling and banking processes, in line with TSA procedures Ensuring all security measures are effective and compliant You will also lead and support a team of employees and volunteers, including recruitment, onboarding, and training. This includes engaging participants in programs such as Work for the Dole, State Debt Recovery, or similar community-based initiatives. What You Will Bring Demonstrated experience in retail management Strong leadership skills, particularly in managing volunteers and community engagement A current, valid Driver’s Licence A current First Aid Certificate (or willingness to obtain) A reasonable level of physical fitness to carry out manual handling tasks A genuine commitment to delivering exceptional customer service What we offer: Access to EAP and health & wellness initiatives Ongoing training and development opportunities that enhance on the job skills and proficiency. Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts. About us: The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity. How to apply: If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future. Applications will close as soon as a suitable candidate is secured. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Mission, Vision & Values The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world. Why work with the Salvos? The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.

Responsibilities

The Family Store Manager oversees all day-to-day operations of the store, ensuring alignment with The Salvation Army’s values. Responsibilities include managing retail operations, customer service, stock management, and financial processes.