Store Manager-The UPS Store - Henrietta at Lawn Plus Canada

City of Rochester, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Jul, 26

Salary

26.0

Posted On

05 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Personnel management, Customer service, Profit and loss management, Leadership, Inventory management, Financial reporting, Microsoft office, Adobe suites, Retail operations, Staff scheduling, Coaching, Business development, Communication, Problem solving, Time management

Industry

Description

The UPS Store is recognized for providing world-class customer service. The UPS Store has been voted the #1 Customer Service Brand in the USA by Forbes for three consecutive years. The UPS Store in Henrietta is an independently owned franchise. It operates at a high level, often ranked #1 or #2 in the area. Working for The UPS Store in Henrietta, you will learn the formula for success for operating a franchise model. This position is ideal for energetic, entrepreneurial go-getters. The Store Manager is responsible for the day-to-day operations of this retail location. He or she will open and close the center, manage productivity and ensure the center’s team delivers world-class customer experience to all customers, monitor cost control and expenses, and provide weekly and monthly reports to the franchise owner. The Store Manager is ultimately accountable for profit/loss, continuous improvement, service delivery levels, personnel management, and business development. The ideal candidate has a post high school education (college coursework or a degree), and/or two years of retail store operations experience, strong supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the physical ability to perform this job (lifting, bending, etc.), and knows how to “listen and lead.” He or she must have a dynamic personality and must be able to motivate a team to optimize performance. This position is ideal for a person who has been in the retail field for a couple of years and is ready to make the next step into management. You will be mentored to be able to manage a retail location successfully, by utilizing the ideas, the structure and the proven formula of this location. RESPONSIBILITIES * Performs personnel management, which includes recruiting, training, scheduling, and coaching associates * Schedules work assignments and facilitates staff meetings, as needed * Monitors, evaluates and maximizes customer experience and customer satisfaction * Manages Store's Key Performance Indicators and prepares/provides reporting * Seeks opportunities for increasing store sales * Responsible for Profit and Los Statements including controlling cost of goods sold, and store expenses while increasing sales * Manages inventory * Reviews employee timesheets and submits for payroll processing * Oversees Store's maintenance, including cleanliness, safety, and organization * Performs other duties as assigned QUALIFICATIONS * Retail Experience and/or college education degree, coursework, or tech school desired * Previous store management experience recommended, including personnel and financial management experience * P&L experience preferred * Strong computer skills, including Microsoft Office and Adobe Suites * Outstanding phone skills * Bona fide management/leadership skills * Willing to accept full accountability for store operations COMPENSATION $24-$26/hr, 40 hours per week, plus overtime as needed. Quarterly Bonus. 401K (after 1 year). Profit Sharing (after 1 year), Holiday pay. PTO.

Responsibilities

The Store Manager is responsible for the daily operations of the retail location, including personnel management, financial reporting, and maintaining high levels of customer service. They are accountable for profit and loss, inventory control, and optimizing store performance through effective leadership.