✨ WHAT MAKES THIS ROLE SPECIAL?

Our York store isn’t your typical high street shop. It’s a magical world of colour, character, and charm – and you’ll be its lead storyteller. From the moment customers walk in, you and your team will create memorable, theatrical shopping moments they’ll want to return to again and again.
You’ll shape your team culture, drive performance, and craft an in-store experience that reflects our passion for people and product. It’s a hands-on, people-first leadership role with plenty of autonomy and room to shine.

✨YOUR KEY RESPONSIBILITIES

• Lead, coach, and inspire your team to deliver magical service every day.
• Take ownership of sales, performance, and KPIs – turning targets into triumphs.
• Keep operations smooth: from rotas and recruitment to stock and safety.
• Champion visual merchandising and maintain our brand standards that wow.
• Manage payroll, budgets, reporting, and day-to-day store admin.
• Be the face of the brand in our most iconic location.