Grafton Apparel believes everyone deserves to look great! We fit your body, your budget, your style and with the confidence you get when you look and feel great!

AND YOUR QUALIFICATIONS INCLUDE…

• Retail Store Manager experience is a plus!
• Post-Secondary education
  Grafton Apparel is committed to providing an inclusive and accessible candidate experience. We will work with you on an individual basis to meet any reasonable accommodation needs. Please let us know if you require any accommodation to participate in the recruitment and selection process. #ga2023
  Job Types: Full-time, Permanent

Benefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Store discount

Application question(s):

• What is your salary expectation? (Required)
• Have you ever interviewed with us before for any position at Grafton Apparel, Tip Top Tailors, George Richards or Mr. Big & Tall?

Experience:

• Retail Store Manager: 1 year (required)

Work Location: In perso

Lead a team that wants to win

• Develop your team’s sales skills by modelling best practices & techniques
• Identify training and developmental opportunities, work with individuals and partners to address gaps and build on strengths
• Recruit for vacancies, leverage business partners as required
• Create a positive work environment for your team

Create a customer-centric environment

• Ensure the customer is always prioritized
• Develop your team’s customer service skills by observing, working side-by-side and providing in-the-moment coaching
• Identify opportunities for development and training to build skills and to enhance the customer experience in store
• Solicit feedback from associates and customers and take action to resolve any issues
• Conduct regular competitive shops to gain market insights

Operate like an owner

• Maintain visual and display standards as directed
• Manage the payroll budget
• Research and share product knowledge, trends and other industry-related information
• Ensure stock is received and presented efficiently and effectively, communicate opportunities with partners