Ballina NSW, Australia

• Competitive Salary Package, with Incentives for High Performance.
• Product discounts and onsite parking.
• Develop Your Career and Lead a Successful Sales Team in the Tools Industry.

Total Tools Ballina is looking for a Full Time Store Manager, who has a real passion for tools & trades. This is an exciting opportunity for you to utilise your current skills and experience within a growing and diverse business.
This position will suit an experienced retail leader, ideally within the tools industry. You will be responsible for influencing and motivating your team to provide high-quality customer service, with a belief developing the skills, knowledge and behaviours of your team is critical to success. You will take full accountability for retail fundamentals, including outstanding customer service, reporting, store analytics, promotions, and merchandising standards. This will see you deliver sales targets and other KPIs, while creating a productive, and safe work environment.

• Coaching and developing your team’s knowledge, skills, and behaviours to ensure a successful store culture
• Ensuring the health and safety of all team members, customers, and contractors within the store
• Providing exceptional customer service to customers, and offering solutions as required
• Developing a high-performance team, capable of delivering sales targets and KPIs