About Us:
Founded in 1878 by Silviano Venchi, Venchi has become a global leader in chocolate and gelato, blending Italian tradition with a commitment to craftsmanship and well-being. With over 145 years of history, Venchi offers more than 350 chocolate recipes and 90 gelato flavors, adhering to the highest quality standards while embracing the principles of the Mediterranean diet. The company focuses on enhancing life quality, social connections, and environmental respect through its products. Supported by over 1,600 employees, Venchi operates more than 180 stores in over 70 countries, with headquarters in Milan, a factory in Cuneo and 4 regional offices in Hong Kong, Shanghai, New York, and Beijing. Join us at Venchi and be part of a story that celebrates moments of cheerfulness with indulgent products crafted for your well-being.

MISSION:

We are looking for a highly motivated and experienced Store Manager to join our team based in Florence!
Reporting to the Cluster Manager, you will manage the one of our stores located in Florence.
Our Retail channel is very dynamic and growing quickly, and is central for the development of our company, with direct stores in Italy, UK, France and Germany and planned openings in other European countries. It’s a great opportunity for an ambitious talent who wants to make a difference in the Retail world.

• Being in charge of the store P&L;
• Manage the team to reach together business goals;
• Maintain high standards of selling technique and customer experience;
• Drive trainings for the team and new entries as motivator and guide;
• Communicate effectively to the team to ensure each person is up to speed with key updates;
• Monitor store KPIs and performance, manage store calendar (shifts, orders, forecast and inventory management) in order to reach company goals;
• Promote and guarantee Venchi’s service model is properly carried out;
• Execute visual merchandising guidelines and layouts;
• Promote smart initiatives to improve practical solutions and fill possible gaps.