We’re looking for an experienced and dynamic Store Manager to lead our Birkenhead store. With a large NHS patient base and a knowledgeable, long-standing team, this store plays a key role in our regional network.
Our ideal candidate will bring effective leadership to drive performance, enhance customer experience, and support ongoing professional development within the team. This is an exciting opportunity for a leader who thrives in a fast-paced environment and is proficient in change management, capable of steering cultural and operational shifts and deliver long-term impact.
If you’re passionate about people, results, and leading positive change, we’d love to hear from you.
Although the hours of this role are advertised, if this sounds like the role for you, we’d love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further.

SOME EXPERIENCES YOU MIGHT HAVE:

• Previous experience of developing a store improvement plan.
• Managing resource to meet demand and maximise sales.
• Solving complex problems for colleagues and customers.
• Remaining delivery focussed throughout challenging times.
• Being customer obsessed and providing exceptional customer service.
• Showing emotional intelligence to support yourself, colleagues or customers in difficult moments.
• Working as part of a winning team and taking lessons from mistakes.
• Managing a team, selecting and developing colleagues and working with HR.
• Displaying a positive attitude that has influenced others to commit to a cause.

Please refer the Job description for details