STORE MANAGER at VOLO'S AUTO SUPPLY (NAPA AUTO PARTS)

City of Cortland, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Jun, 26

Salary

0.0

Posted On

26 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Relationship Management, Customer Service, Delivery Services Management, Profitability Driving, Team Leadership, Inventory Management, Compliance Enforcement, Strategic Decision Making, Profit Controls, Hiring, Training, Performance Evaluation, Cost Control, Communication Skills, Interpersonal Skills, Inventory Systems Proficiency

Industry

Retail

Description

Description Description Position Summary: The Store Manager is responsible for overseeing all aspects of store operations at Volo's Auto Supply (NAPA). This role includes building strong relationships with wholesale and retail customers, ensuring exceptional customer service, managing efficient delivery services, and driving profitability and growth. The Store Manager will lead a team, manage inventory, enforce compliance with company policies, and make strategic decisions that prioritize both the store's success and customer satisfaction. Key Responsibilities: Customer Relationships & Service: Build and maintain strong, positive relationships with wholesale and retail customers. Provide industry-leading customer service by understanding and addressing customer needs. Ensure timely and efficient delivery services to meet customer expectations. Act as a liaison between the store and the local community to drive customer loyalty. Leverage market knowledge to identify and attract new customers. Always "Find A Way to YES" for the customer, responding to concerns about product availability, pricing, and service issues. Store Operations & Profitability: Maintain accurate inventory through shipping and receiving processes and inventory adjustments. Implement profit controls and monitor financial performance to meet sales and profitability goals. Ensure store compliance with company policies and procedures, including safety and operational standards. Oversee daily operations to maintain an organized and efficient store environment. Act as a business owner making decisions that are in the best interest of the store and customers. Team Leadership & Development: Recruit, hire, and onboard team members who align with the company's values and goals. Provide ongoing training and development to maintain a knowledgeable and skilled team. Foster a collaborative and positive work environment that motivates employees to excel. Conduct regular performance evaluations and provide actionable feedback to team members. Requirements Qualifications: Proven experience in retail management, preferably in the automotive or related industry. Strong customer service and relationship-building skills. Demonstrated ability to manage inventory, control costs, and achieve profitability goals. Excellent leadership, communication, and interpersonal skills. Proficiency in inventory management systems and basic business software (e.g., MS Office). Valid driver's license and ability to operate store delivery vehicles, if necessary. Preferred Qualifications: Knowledge of automotive parts and supplies or experience in the automotive industry. Familiarity with NAPA’s products, services, and customer base is a plu

Responsibilities

The Store Manager is responsible for overseeing all store operations, including building strong customer relationships, ensuring excellent service, managing efficient delivery, and driving profitability and growth for Volo's Auto Supply (NAPA). Key duties involve leading the team, managing inventory, enforcing company policies, and making strategic decisions focused on store success and customer satisfaction.