OVERVIEW

We are seeking a dynamic and experienced Store Manager to lead our retail team. The ideal candidate will possess strong leadership skills, a passion for customer service, and a proven track record in retail management. As the Store Manager, you will be responsible for overseeing daily operations, driving sales performance, and ensuring an exceptional shopping experience for our customers. This role requires a strategic thinker who can effectively manage resources and motivate a diverse team.
Job Title: Store Manager
Department: Store Team
Reports To: District Manager

JOB REQUIREMENTS & QUALIFICATIONS

• Successful retail management experience.
• Collaborative team leadership approach.
• Proven ability to understand and drive store profitability.
• Demonstrated ability to set standards and hold team members accountable.
• Dynamic leadership skills with the ability to recruit, hire, train, lead, motivate, retain and develop future leaders.
• Excellent problem-solving ability and communications skills.
• Ability to develop and maintain open and positive relations within the local community.
• Commitment to outstanding customer service.

POSITION PURPOSE

The Store Manager is responsible for all store functions associated with running a store location to achieve sales, service, customer satisfaction, and profitability goals

JOB DUTIES & RESPONSIBILITIES

• Maximizing personal and store sales results (measured hourly) in a competitive high-pressured sales environment through selling, merchandising, maintaining and covering zones.
• Running a sales floor involving moving throughout store motivating and training staff, speaking with and selling to customers and conducting store projects.
• Responsible for store’s profitability.
• Monitor inventory levels, facilities and other assets.
• Minimize loss through team motivation, customer service and managing operations.
• Manage payroll through writing schedules based on allotted hours that maximize sales results based on team and individual strengths.
• Analyze store-level reports and identify new strategies for maximizing results.
• Guide Assistant Managers and Sales Associates as you recruit, hire, and develop a diverse and talented team.
• Participate in Zumiez marketing and training events.
• Develop top performers and consistently evaluate performance using Zumiez tools and programs.
• Ensure implementation of visual merchandising standards.
• Grow the Zumiez sales culture within the store, including the Zumiez selling process, ensuring that service is prompt, knowledgeable and that customer expectations are met.
• Participate in Zumiez marketing and training events.
• Other duties and project as assigned based on company and store needs.