STORE OPERATIONS MANAGER at CJ's Tire & Automotive

West Chester, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Apr, 26

Salary

0.0

Posted On

17 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Relations, Sales Skills, Profit & Loss Management, Merchandising, Inventory Control, Personnel Management, Training and Development, Analytical Skills, Communication Skills, Problem Solving, Safety Standards, Performance Reviews, Customer Service, Scheduling, Delegation, Conflict Resolution

Industry

Description

Job Details Job Location: West Chester - West Chester, PA 19382 Position Type: Full Time Job Category: Retail Sales/Management Summary of the Position Provides positive customer relations through personal sales skills relating to all company products and services. Supervises, directs and motivates associates to execute the corporate business plan to maximize sales and profits. Complete Profit & Loss responsibility including store results to plan. Responsible for maintaining store merchandise, appearance standards and all aspects of store operations. Responsible for the training and development of employees through the delegation of responsibilities and follow up accountabilities. Key Essential Responsibilities A minimum of 75% of time spent selling and promoting all products and services to retail customers. Execute planning, prioritizing and delegating of merchandising and sales promotions in order to maximize sales and profits. Develop maximum productivity through associate training and effective scheduling. Maintains positive customer relations through developing and monitoring of associates customer service skills, personal sales, and effective handling of customer complaints. Personnel Management including selection, onboarding, training, counseling and development of associates. Conduct Performance reviews and salary administration. Create a climate of security and integrity to control inventory shrink from both internal and external theft. Control inventory through auditing paperwork . Enforce safety standards and policies to help reduce Worker’s Comp and Garage Liability claims. Inventory control including analyzing reports, identifying problems, developing and implementing plans for solutions. Manage inventory levels to obtain maximum sales and profits. Maintain facility to business standards including building, equipment, parking lot, and grounds. Ensure store compliance with all Commonwealth of Pennsylvania laws and Department of Transportation regulations regarding motor vehicle safety inspections and emissions inspections and inspection station license requirements, including, but not limited to, compliance with PennDOT Publication 45 Vehicle Equipment and Inspection Regulations, PennDOT Publication 763 Emission Inspection Program, as well as all official updates and bulletins. Qualifications Experience/Education/Other Requirements 2 years automotive management and/or retail management experience required Some college or post-secondary education is preferred Have a valid drivers’ license Be able to handle prolonged standing and walking; lifting up to 50lbs. Be able to work extended workdays, 10 – 12 hours 3 times a week, which would comprise of a minimum of 2 closing shifts per week (not including Saturday). Be able to handle stressful situations and work in a fast pace environment. Have analytical skills to interpret reports and information and develop strategies. Have extensive verbal communication required for customer and associate relations. Candidates must be able to successfully complete pre-employment screenings

Responsibilities

The Store Operations Manager is responsible for maximizing sales and profits through effective supervision and training of associates. They also oversee store operations, including inventory control and maintaining compliance with regulations.