Store Operations Manager (GM) at Insomnia Cookies
Ottawa, ON, Canada -
Full Time


Start Date

Immediate

Expiry Date

27 Nov, 25

Salary

0.0

Posted On

27 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Other Industry

Description

Insomnia Cookies is expanding and is looking for strong management to join our team at our newly opening Ottawa, ON location. We are seeking a hospitality focused individuals looking to join a fun, entrepreneurial and rapidly growing company, in a role that offers great training & mentorship, professional growth/quick advancement opportunities and achievable sales success!

Responsibilities
  • Hire, coach and develop a diverse part-time hourly staff that includes Shift Leaders, Cookie Crew and Delivery Drivers.
  • Lead service components including stellar food quality, engaging customer service, employee friendliness, and store cleanliness, through the team.
  • Establish a strong culture of excellence that prioritizes cookie quality, customer service, and sales performance, while also supporting personal growth and opportunity for all team members.
  • Manage and audit inventory to maintain proper controls.
  • Create and execute fun, local marketing drops.
  • Create and drive in-store recognition programs/contests.
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