ROLE SUMMARY

The Store Salesperson plays a key front-facing role, delivering exceptional guest service and promoting the curated tea and botanical offerings. As a brand ambassador, you will embody grace, product knowledge, and hospitality, ensuring each guest feels welcomed and inspired.

KEY RESPONSIBILITIES

• Greet and engage guests with warmth and professionalism
• Provide knowledgeable recommendations on teas, edible botanicals, and gift sets
• Offer tastings or guide customers through sensory experiences (where applicable)
• Upsell premium products and promote current collections
• Ensure merchandise is displayed beautifully and replenished as needed
• Manage daily POS operations including billing, packaging, and handling payments
• Maintain store cleanliness and uphold brand aesthetics
• Assist with stocktaking, inventory checks, and basic administrative tasks
• Contribute to a calm, serene in-store environment that reflects the Vanya brand ethos