Store Supervisor

at  Grandjoy Hotpot

We are looking for a motivated and organized Assistant Manager to support the daily operations of our restaurant. This position is ideal for someone with strong leadership skills, attention to detail, and a passion for delivering excellent customer service.

Responsibilities:

• Assist the Restaurant Manager in overseeing daily operations, ensuring the smooth running of both the kitchen and dining areas.
• Overseeing daily operations by scheduling work shifts, monitoring staff performance, and regularly providing training and guidance to employees.
• Maintain inventory and assist in ordering supplies to meet operational needs.
• Handle customer inquiries, complaints, and special requests professionally and promptly.
• Train new team members and provide ongoing support to staff.
• Ensure health and safety standards are met and adhered to at all times.
• Assist in implementing marketing promotions and improving restaurant workflows.

Qualifications:

• At least 1-2 years of experience in a supervisory or management role in the food and beverage industry.
• Strong leadership and interpersonal skills with the ability to motivate a team.
• Excellent organizational and problem-solving skills.
• Familiarity with hotpot is an asset but not required.
• Fluent in English (knowledge of Mandarin or Cantonese is a plus).
• Availability to work flexible hours, including evenings, weekends, and holidays.

Job Types: Full-time, Part-time
Pay: $20.00-$30.00 per hour
Expected hours: 21 – 52 per week

Additional pay:

• Tips

Benefits:

• Store discount

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift
• Weekends as needed

Education:

• Secondary School (preferred)

Experience:

• Food industry: 1 year (preferred)

Licence/Certification:

• foodsafe Level1 (preferred)

Work Location: In person
Expected start date: 2025-03-0

• Assist the Restaurant Manager in overseeing daily operations, ensuring the smooth running of both the kitchen and dining areas.
• Overseeing daily operations by scheduling work shifts, monitoring staff performance, and regularly providing training and guidance to employees.
• Maintain inventory and assist in ordering supplies to meet operational needs.
• Handle customer inquiries, complaints, and special requests professionally and promptly.
• Train new team members and provide ongoing support to staff.
• Ensure health and safety standards are met and adhered to at all times.
• Assist in implementing marketing promotions and improving restaurant workflows