Store Supervisor at Value Retail

Bicester, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

11 Apr, 26

Salary

0.0

Posted On

12 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Customer Relations, Team Leadership, Mentoring, Coaching, Product Knowledge, Customer Service, Communication, Multitasking, Problem Solving, Organizational Skills, Enthusiasm, Initiative, Integrity, Fashion Knowledge, Interpersonal Skills

Industry

Real Estate

Description

Overview You will be at the forefront of an iconic British brand. We are proud to be an independent family-owned company and this is reflected in our customer service standards, our authentic approach and respect for our products. N.Peal retail teams are some of the industry's most committed and passionate people and our stores represent everything we stand for – world-class service, superb quality and knowledgeable associates who provide the perfect luxury experience for every customer The Role Driving sales in synergy with your management team Motivating, mentoring, and coaching sales associates Assisting your management team in implementing our established retail processes whilst looking for ways to improve them What makes you the perfect Supervisor? Setting a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience. You are not afraid to take the initiative in the absence of management. You take pride in mentoring employees, seeing them grow and having fun too! How you’ll be measured Build and maintain new and existing customer relationships. Identifying training and customer service skills development among the team to reflect N. Peal company standards Ensure a high level of customer service through extensive product knowledge training Take ownership for the customer journey and how you can make it memorable for the customer Delivering training to help with the regular introduction of new products and services Teamwork Lead by example and model behaviour that reflects the company’s core values Contribute to a positive atmosphere that is fun, professional, productive and team oriented. We are looking for A dynamic and enthusiastic Sales Associate to join our team. Strong personal selling and customer relations experience with 1-3 years of previous experience in a luxury fashion retail environment. Experience in working to sales targets. Fluency in English, additional languages would be a benefit (Mandarin, Arabic…). A genuine interest, passion and love for clothing and styling, and knowledge of current trends. Excellent customer service and interpersonal skills and a strong team player. A presentable and articulate individual, ready to be the face of luxury cashmere. Ability to be organised, able to multitask and problem solve whilst working at pace. Strong communication skills. Someone who leads by example and role models behaviour that reflects the company’s core values. A high degree of maturity and integrity. Responsibilities The Role Driving sales in synergy with your management team Motivating, mentoring, and coaching sales associates Assisting your management team in implementing our established retail processes whilst looking for ways to improve them What makes you the perfect Supervisor? Setting a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience. You are not afraid to take the initiative in the absence of management. You take pride in mentoring employees, seeing them grow and having fun too! How you’ll be measured Build and maintain new and existing customer relationships. Identifying training and customer service skills development among the team to reflect N. Peal company standards Ensure a high level of customer service through extensive product knowledge training Take ownership for the customer journey and how you can make it memorable for the customer Delivering training to help with the regular introduction of new products and services Teamwork Lead by example and model behaviour that reflects the company’s core values Contribute to a positive atmosphere that is fun, professional, productive and team oriented. Qualifications We are looking for A dynamic and enthusiastic Sales Associate to join our team. Strong personal selling and customer relations experience with 1-3 years of previous experience in a luxury fashion retail environment. Experience in working to sales targets. Fluency in English, additional languages would be a benefit (Mandarin, Arabic…). A genuine interest, passion and love for clothing and styling, and knowledge of current trends. Excellent customer service and interpersonal skills and a strong team player. A presentable and articulate individual, ready to be the face of luxury cashmere. Ability to be organised, able to multitask and problem solve whilst working at pace. Strong communication skills. Someone who leads by example and role models behaviour that reflects the company’s core values. A high degree of maturity and integrity.

Responsibilities

The Store Supervisor will drive sales in collaboration with the management team and motivate sales associates through mentoring and coaching. They will also assist in implementing retail processes and seek improvements while ensuring a high level of customer service.