OMNI AMELIA ISLAND RESORT & SPA

At Omni Amelia Island Resort & Spa guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.
Omni Amelia Island Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Amelia Island Resort & Spa may be your perfect match.
Job Description:
The Wine and Spirits Store Supervisor is responsible for supporting the Store Manager in overseeing daily operations, managing the sales floor, and ensuring a positive customer experience. This role involved supervising retail associates, assisting with inventory management, and ensuring 4 diamond standards for merchandising and customer experience are met.
Responsibilities:

Essential Functions:

• Assist the Store Manager in managing daily store operations, including opening and closing procedures.
• Supervise retail associates, providing guidance, support, and training.
• Ensure high levels of customer service are consistently delivered by associates, stepping in to handle customer issues when needed.
• Assist with inventory management, receiving shipments, placing orders, stocking shelves, and conducting inventory counts.
• Support merchandising, ensuring displays are visually appealing and products are well-stocked and properly priced.
• Monitor store conditions, ensuring cleanliness, safety, and compliance with company SOP and alcohol regulations.
• Lead by example to maintain a positive, productive store environment and foster teamwork among associates.
• Assist with scheduling, payroll management, and adherence to labor and attendance policies.
• Support all Omni Hotels & Resorts’ associate engagement and training programs: including Moments of Service and Power of Engagement.
• All other reasonable tasks and assignments as requested by the Store Manager and senior leadership.

Qualifications:

Qualifications:

• High school diploma or equivalent.
• 1-2 years of retail experience; preferably in the wine and spirits industry or similar.
• Experience in a supervisory or team lead role is a plus.
• Ability to work flexible hours, including evenings and weekends.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP’s Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages

• Assist the Store Manager in managing daily store operations, including opening and closing procedures.
• Supervise retail associates, providing guidance, support, and training.
• Ensure high levels of customer service are consistently delivered by associates, stepping in to handle customer issues when needed.
• Assist with inventory management, receiving shipments, placing orders, stocking shelves, and conducting inventory counts.
• Support merchandising, ensuring displays are visually appealing and products are well-stocked and properly priced.
• Monitor store conditions, ensuring cleanliness, safety, and compliance with company SOP and alcohol regulations.
• Lead by example to maintain a positive, productive store environment and foster teamwork among associates.
• Assist with scheduling, payroll management, and adherence to labor and attendance policies.
• Support all Omni Hotels & Resorts’ associate engagement and training programs: including Moments of Service and Power of Engagement.
• All other reasonable tasks and assignments as requested by the Store Manager and senior leadership