ABOUT KITCHEN HUB

Kitchen Hub creates unbelievable takeout experiences. As Canada’s first virtual food hall, Kitchen Hub is revolutionizing the takeout and delivery industry by bringing Canada’s best restaurant brands together. Customers can order from the city’s best restaurants, in one takeout or delivery order. Kitchen Hub also provides a quality of service unrivaled in the takeout business and befitting the quality of food prepared by our partner restaurants.
Kitchen Hub is a team of professionals bringing together the worlds of hospitality, technology, and real estate. With two (soon to be three!) locations in the GTA, we are growing quickly and looking for talented individuals who are eager to work with great people and bring care and quality back to the takeout experience.

POSITION SUMMARY

The Store Team Leader (STL) is a pro, responsible for all aspects of daily operations at a Kitchen Hub location. Reporting to the Regional Operations Manager, the STL is a hands-on operator who is excited to engage with their team and our customers on a daily basis. They ensure all operational standards and processes are set up so our customers experience consistency and convenience every time they visit Kitchen Hub. The STL is responsible for building and maintaining relationships with our restaurant partners and for keeping our facilities humming. They do all of this with a keen awareness of the overall financial health of their store and the business.

ABOUT THE STORE TEAM LEADER

A Kitchen Hub STL takes an optimistic approach to all situations, looking for solutions and driving results. They have an entrepreneurial mindset and are excited to look for new opportunities to make the business stronger. And above all else, you are excited about adding to the Kitchen Hub community because they’re passionate about delivering the best possible team member, restaurant partner and customer experience possible.

OPERATIONAL EFFICIENCY

• Is responsible for all operational line items on the P+L and as a result, takes active ownership to meet and exceed budget expectations
• Constantly looking for ways to optimise operational processes in order to contribute to a fun, efficient and customer focused environment
• Is responsible for the retail program in their facility, including; ordering, receiving, analysis, inventory counts and all other aspects of the program that contributes to meeting the monthly COGS budget
• Uses data and feedback to find operational efficiencies without compromising on quality experiences for our customers and stakeholders
• Holds themselves and their team accountable for maintaining operational standards, in all situations

QUALIFICATIONS

• A minimum of 2 years experience managing in a retail, hospitality or restaurant environment
• Has experience managing a minimum of 8 direct reports in a retail, hospitality or restaurant environment
• Is motivated and excited by a fast-paced work environment and uses this to drive results from their team
• Has experience managing all, or part, of a P&L, an inventory process and COGS
• Has successfully managed a labour budget
• Understands the importance of being an excellent communicator and demonstrates this ability in both verbal and written forms of communication
• Is a master prioritizer with exceptional time management skills
• Demonstrates strong interpersonal skills in all situations
• Has demonstrated the ability to learn quickly and operate new technologies
• Has experience with new store openings and product launches considered an asset
• Proficient with Google Workspace
• Food Handler Certificate considered an asset
• Health & Safety Certification considered an asset
• Ability to be mobile for up to 8 hrs and lift up to 30lbs
  Kitchen Hub welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.