The Strategic Account Executive (Automotive + Robotics) will report to the Director of GTM for our Autonomous Vehicle + Robotics vertical, and will be responsible for maintaining and expanding relationships with our largest, most strategic autonomous driving customers as well as prospecting new robotics companies. In this role, you will be responsible for wallet share and driving revenue growth. You will also ensure customer satisfaction and develop a deep understanding of customer needs and challenges. This role requires significant ownership in a fast-paced environment and you will motivate your internal teams to set the pace for account growth.In this role, you will:

• Own and drive overall relationship with Scale’s largest and most complex prospects and customers
• Develop and foster strong customer connections with executive stakeholders across multiple business units and levels within an organization
• Work with internal stakeholders to develop and execute comprehensive account strategy; drive strategy and ensure account team members are aligned on approach, current status, and actions required
• Serve prospects and customers by demonstrating responsiveness and understanding of business needs
• Proactively engage and influence internal and external partners, providing expertise and suggesting new ideas
• Identify, qualify, and close opportunities for prospects and customer retention + growth
• Develop and execute strategic plan for renewals; understand the customer stakeholders and review process, and create and drive mutual close plan
• Collaborate with operations, engineering, and product teams to provide the voice of the customer internally; be known as the expert on the customer
• Thrive in a multi-tasking environment with the ability to adjust priorities quickly
• Consistently share knowledge of industry trends and solutions

Ideally, you will have:

• 8+ years of enterprise customer management experience; 2+ years experience selling deeply technical solutions to business and technical audiences
• Experience building strategies to effectively capture, grow, and retain revenue
• A track record selling and closing complex solutions to enterprises in the deal size of $500K to $5M+
• Demonstrated success by consistently achieving quota
• Ability to drive the renewal process through deal closure
• Passion for what you do, and the creativity and willingness to think outside of the box
• Excellent writing and communication skills
• Strong sales process and systems skills (Slack, Salesforce, Outreach, Clari)
• Demonstrated ability to develop strong consultative relationships with external partners and internal cross-functional teams at all levels
• Experience developing and communicating executive-level materials
• Strong project management skills, high detail orientation, and exceptional organizational skills
• Technical background highly valued

PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.

ABOUT US:

At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faster across every industry, and our team is transforming how organizations build and deploy AI. Our products power the world’s most advanced LLMs, generative models, and computer vision models. We are trusted by generative AI companies such as OpenAI, Meta, and Microsoft, government agencies like the U.S. Army and U.S. Air Force, and enterprises including GM and Accenture. We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor’s Know Your Rights poster for additional information.
We comply with the United States Department of Labor’s Pay Transparency provision.
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• Own and drive overall relationship with Scale’s largest and most complex prospects and customers
• Develop and foster strong customer connections with executive stakeholders across multiple business units and levels within an organization
• Work with internal stakeholders to develop and execute comprehensive account strategy; drive strategy and ensure account team members are aligned on approach, current status, and actions required
• Serve prospects and customers by demonstrating responsiveness and understanding of business needs
• Proactively engage and influence internal and external partners, providing expertise and suggesting new ideas
• Identify, qualify, and close opportunities for prospects and customer retention + growth
• Develop and execute strategic plan for renewals; understand the customer stakeholders and review process, and create and drive mutual close plan
• Collaborate with operations, engineering, and product teams to provide the voice of the customer internally; be known as the expert on the customer
• Thrive in a multi-tasking environment with the ability to adjust priorities quickly
• Consistently share knowledge of industry trends and solution