Strategic Account Executive

at  Experteq

BE A PART OF THE EXPERTEQ TEAM SHAPING THE FUTURE OF IT SOLUTIONS.

We’re thrilled you’re considering joining us. We know job hunting can be a bit of a journey, so let’s get straight to the exciting part.
A new opportunity now exists for an experienced Strategic Account Executive to join our team responsible for Corporate and Government accounts at Experteq.
Your primary focus will be on deepening and expanding relationships with current clients to enhance our value-add and drive long-term business growth. You will represent our comprehensive portfolio of solutions, identifying opportunities to align our offerings with clients’ evolving needs. With your strong technical acumen, you will engage in roadmap discussions to ensure our solutions meet future needs and strategic objectives.
You will collaborate closely with the Sales Engineering and Customer Success teams to develop tailored strategies that drive client engagement and increase account penetration. While focusing on deepening existing relationships, you will also support overall revenue growth by ensuring high levels of client satisfaction and loyalty.
As a key point of contact for clients, you will ensure their expectations are consistently met and exceeded, fostering sustained partnerships integral to our company’s growth strategy in the sector.

ABOUT US

Experteq is a proudly Australian-owned IT Managed Services Provider and Professional Services Consultancy with over 30 years of experience. We deliver innovative technology solutions to more than 50 clients in the banking, finance, corporate, and government sectors nationwide, including 30% of Australia’s Authorised Deposit-taking Institutions.
With a rich history and extensive experience in one of Australia’s most regulated industries, our high-performing teams excel in collaborating with clients who demand the highest levels of security, compliance, and regulatory standards. We offer deep technical expertise across a comprehensive range of services, including trusted private and public cloud solutions, end-user services, and business optimisation.

• Expand and Nurture Client Relationships: Identify and capitalize on opportunities to deepen and expand relationships within our existing client base, focusing on the Corporate and Government sectors.
• Strategic Account Management: Develop and execute strategic account plans to increase service adoption and expand our footprint, leveraging opportunities to upsell and cross-sell our offerings across Trusted Cloud & Infrastructure, Trusted Workspaces, and Trusted Data.
• Client Engagement: Act as the primary point of contact for clients, ensuring quick and effective resolution of issues while maintaining exceptional levels of client satisfaction.
• Technical Collaboration: Work closely with Sales Engineering and Customer Success teams to engage in technical roadmap discussions, aligning our solutions with clients’ long-term objectives.
• Strategic Partnerships: Establish and maintain strategic relationships with key industry players and vendors to enhance our service offerings and support client objectives.
• Contract Management: Negotiate and manage contracts with clients and strategic partners to secure terms that support both service delivery excellence and financial goals.
• Team Collaboration: Collaborate with internal teams to promote a culture of high performance and continuous improvement, contributing to client engagement and account expansion activities.