Strategic Account Executive at Microsoft
Singapore, , Singapore -
Full Time


Start Date

Immediate

Expiry Date

28 Jan, 26

Salary

0.0

Posted On

30 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Strategic Account Management, Customer Relationship Management, Business Development, Cloud Offerings, Industry Trends, Problem Solving, Collaboration, Legislation Impact, Customer Satisfaction, Strategic Direction, Influencing Skills, Ecosystem Engagement, Account Growth, Risk Management, Networking, Competitive Solutions

Industry

Software Development

Description
Manages the biggest Japanese Global accounts business growth, their development and application of a mature/dynamic of customer plan based on proven methodologies to manage a sustainable, long-term business portfolio Collaborates across organization and partners in discussions to impact the broader ecosystem (e.g., passing legislation). Leverages close relationships with leaders (e.g., senior leaders, C-level executives) of the assigned account and the broader ecosystem to shape long-term strategic direction and influence business metrics. Expands strategic customer relationships to drive larger impact for the customer and spread into other areas of the organization. Anticipates issues/risks on customer satisfaction, determines the root cause of problems, removes blockers, and establishes recovery action plan to improve customer's overall experience. Owns the development of strategies that showcase the value added by Microsoft's innovative cloud offerings and ideas grounded on a deep understanding of industry trends and based on account needs and customer's expectations. Leverages internal network of industry experts to strengthen knowledge of the industry, competitors, and customer business priorities and leverages in-depth knowledge of Microsoft's offerings to share knowledge internally, influence customers' business capabilities, drive more competitive solutions, and enhance growth of the account team.
Responsibilities
The Strategic Account Executive manages the growth and development of major Japanese global accounts, applying proven methodologies for sustainable business. They collaborate across the organization to influence strategic direction and enhance customer satisfaction.
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