Strategic Account Manager at Arbill Industries Inc

Philadelphia, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Aug, 26

Salary

0.0

Posted On

18 May, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strategic Account Management, Consultative Selling, Sales Leadership, Project Management, Relationship Management, CRM Software, Strategic Planning, Financial Forecasting, Contract Negotiation, EH&S Consulting, Market Analysis, Client Onboarding, Budget Management, Emotional Intelligence, Verbal Communication, Written Communication

Industry

Public Safety

Description

Description JOB SUMMARY: The Strategic Account Manager is responsible for growing the assigned territory by attracting new clients and growing existing client relationships. He/she will coordinate Arbill resources to fulfill client requirements, including implementation, business reviews, safety products, safety programs, EH&S consulting and safety technology tools. He/she will utilize Arbill’s full suite of products and services to assist our clients in keeping their employees safe every day. This is a sales leadership role within the Commercial Sales group and throughout Arbill. JOB DUTIES Offer solutions that deliver value to clients and become a trusted advisor through consultative support and sales methods Match client needs with up-to-date safety solutions helping to create a world class safe workplace Lead the client relationship at the highest level; build long-term, collaborative and trust-based relationships through proactive communication and solution-oriented engagement Lead and train commercial sales staff, including orientation, onboarding, assigning duties, as well as coaching, counseling and evaluating employees Maintain and grow client relationships across many functional roles including Procurement, Safety, Operations, etc.; increase utilization by selling clients on all business units Drive profitable top-line revenue growth through client intimacy; support clients’ goals of rolling out an integrated safety solution Maintain customer satisfaction with quick client response and follow up; proactively communicate on a regular basis with clients to provide advice and solutions. Build and deliver Safety Reviews quarterly to identify opportunities for improvement with both potential and current clients to create safer workplaces. Analyze, evaluate, review information, and strategize. Use CRM tool, Rhythm, and Qlikview software to report and track client status, opportunities, and wins Develop and implement strategic sales plans to accommodate corporate goals Direct sales forecasting and set budget and performance goals accordingly Review market analyses to determine customer needs, price, schedules, and discount rates Analyze sales statistics to formulate policy Direct product simplification and standardization to eliminate unprofitable items for sales lines Organize and deliver effective sales presentations to clients and prospective clients Meet with key clients, assisting sales representatives with maintaining relationships and negotiations and closing deals Analyze and control expenditures of division to conform to budgetary requirements Analyze and take appropriate action utilizing periodic sales report showing sales volume, potential sales, and areas of proposed client base expansion Direct product research and development. Work with Supply Chain and EHS to add new products and services Monitor and evaluate the activities and products of the competition Recommend or approve budget, expenditures, and appropriations for research and development work Generate leads to meet or exceed sales goals and increase sales growth and margin Negotiate all contracts with prospective clients Assist in determining pricing schedules for quotes, promotions, and negotiations Take initiative and make independent judgement/decisions, gather data, and prepare reports Review weekly and monthly reports Coordinate sale efforts with marketing programs Visit clients and potential clients to evaluate needs or promote products and services Maintain client records and manage multi-site customer agreements Answer client questions about credit terms, products, prices and availability Work closely with VP of Operations with respect to vendor relations and coordinate new product penetration with sales team Engage in active listening and adapt messaging of Arbill capabilities to achieve a long-term win/win solution Expand safety knowledge by pursuing ongoing training to deliver best-in -class safety solutions Requirements SKILLS/COMPETENCIES Management – lead sales team, direct and functional associates Project management – able to organize needs for safety, operations and management of client; Strong verbal communication – with clients, resources, suppliers, internal support, stakeholders; effective and appropriate communication patterns and the ability to use and adapt knowledge in various contexts. able to navigate discussions to mutual success Strong written communication – Email, Summary Documents, On-Line presentations, new and existing client presentations, proposal creation Technology savvy – PowerPoint, CRM platform, QLIK, Rhythm, Excel Strategic thinker – solution-oriented in the face of adversity; uses knowledge of industry and market trends to develop long-term strategies based on vision and mission and translates them into business plans, and modifies the plan based on changing conditions Emotional intelligence – a strong understanding of interpersonal dynamics; gains trust and consensus with clients to deliver a win/win solution. Relationship management – actively listen, assess, and communicate to meet client needs and gain consensus. Ultimate ownership of the client relationship and meeting desired results. Organization/Planning - establish a systematic course of action for self and others to accomplish objectives; determine priorities and allocate resources effectively. Creativity/Innovation - encourage others to innovate, proactively seek to improve new ideas or methods, and create processes to foster new ideas. Detail Oriented - achieves thoroughness and accuracy when accomplishing a task through concern for all the areas involved. Enthusiastic - excited about and committed to furthering the organization’s objectives. Honesty/Integrity - instills mutual trust and confidence, creates a culture that fosters high standards of ethics, behaves in a fair and ethical manner toward others, and demonstrates a sense of corporate responsibility and commitment. QUALIFICATIONS: Bachelor's Degree At least 10 years of field experience in relevant Safety and EH&S experience, including client support Extroverted, dynamic, people-oriented personality Self-motivated with an entrepreneurial spirit Comfortable working in a fast-paced environment Travel approximately 30% required Strong technology skills Strong understanding of safety procurement processes

Responsibilities

The Strategic Account Manager is responsible for growing territories by attracting new clients and expanding existing relationships through consultative safety solutions. This leadership role involves managing sales staff, conducting quarterly safety reviews, and coordinating resources to fulfill client EH&S requirements.