Strategic Account Manager - Hotel Chains at lastminute.com

Madrid, Community of Madrid, Spain -

Full Time

Start Date

Immediate

Expiry Date

24 Feb, 26

Salary

0.0

Posted On

26 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Strategic Partnerships, Negotiation, Analytical Mindset, Relationship Building, Commercial Acumen, Project Management, Fluent in English, Fluent in Spanish, Digital Media Collaborations, Hotel Connectivity Platforms, Distribution Systems, Co-Marketing Initiatives

Industry

Software Development

Description

Company Description At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world Job Description We are looking for a Strategic Account Manager - Hotel Chains, to join our team of around 1,700 people worldwide to help us power up the traveller's journey for millions of holidaymakers. The job in brief: Job Title: Strategic Account Manager - Hotel Chains Working model: Hybrid, from Madrid, remote from Spain Team: Hotel Partnerships Department: Global Hotel Partnerships Value Stream. Level: Professional Location: Madrid or London, United Kingdom Contract: Fixed-Term 1-year Travel required: average 25% needed What your impact will be: Own and grow the relationship between lastminute.com and our strategic hotel chain partners, ensuring lasting, high-impact collaborations. Negotiate and deliver competitive commercial agreements that drive profitable growth and elevate our customers’ travel experience. Partner cross-functionally with legal, product, connectivity, and media teams to ensure seamless integration, smooth migrations, and strong marketing partnerships. Analyse chain performance, identify opportunities, and lead regular business reviews to ensure mutual success. Act as the go-to expert and trusted advisor for both our hotel partners and our regional field teams, providing strategic insight and hands-on support. Qualifications Your expertise : Proven experience in the online travel, hotel, or distribution industry, with a track record in account management or strategic partnerships. Exceptional relationship builder and negotiator — confident influencing at all levels, from hotel executives to internal stakeholders. Commercially astute with a strong analytical mindset — you make data-driven decisions and thrive on achieving tangible results. Highly organized and detail-oriented, capable of juggling multiple projects and priorities in a fast-moving environment. Fluent in English and Spanish (French a plus), and comfortable presenting to both internal teams and external partners. Desirable: Previous experience managing multi-market hotel chain partnerships. Understanding of hotel connectivity platforms and distribution systems (CRS, PMS, GDS). Familiarity with digital media collaborations and co-marketing initiatives. Additional Information Perks of working with us: How we work together: - An inclusive, friendly, and international environment (you’ll be working with colleagues from +10 countries and over 48 nationalities) - Shorter working week (36h as full time), with a half working day on Fridays - Flexible start and end of the working day - Possibility to work from anywhere for a period of time per year defined according to local regulations How we learn together: - Fri-Yays: half a day on Friday morning with a no-meeting mandate and dedicated to deep work, personal growth, learning and training and/or focus time. - Professional and managerial skills development training paths, access to e-learning platforms such as O’reilly, Udemy, Coursera (depending on the department), and to our internal platform offering bespoke training content Other perks: - 2 paid days off per year for volunteering purposes - Occasional social events to foster connections among colleagues - Travel industry discounts and flash exclusive staff fares - We support our employees through life's significant moments with leave options (e.g parental responsibilities, marriages, bereavements, relocations, etc.) in line with local laws. Wish you were here? We do, too! Selection process steps*: - HR interview (10-30 minutes) - 1st interview (Manager): soft skills + technical knowledge - Final meeting (30 mins) with the Director - Offer extended (*Please note the process can slightly vary. The recruiter in charge will share more details when setting up the interview) Our commitment to celebrate diversity and generate belonging At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression, and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel. Eligibility criteria: By submitting your information and application, you confirm that you are legally authorised to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status.

Responsibilities

Own and grow relationships with strategic hotel chain partners, ensuring high-impact collaborations. Negotiate competitive agreements that drive growth and enhance customer travel experiences.