Strategic Account Manager at Rain

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jan, 26

Salary

210000.0

Posted On

12 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strategic Account Management, Enterprise Sales, Customer Success, Negotiation Skills, Payments Fluency, Fintech Knowledge, Technical Comfort, Clear Communication, Organizational Skills, Resourcefulness, Commercial Growth, Business Strategy, KPI Monitoring, Risk Management, Product Advocacy, Feedback Gathering

Industry

Financial Services

Description

Overview At Rain, we’re rebuilding the global financial pipes money flows through. Our infrastructure makes stablecoins usable in the real world by powering credit card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. If you’re curious, bold, and excited to help shape a borderless financial system, we’d love to talk. Our Ethos Operating at the epicenter of stablecoin innovation means moving fast and thinking globally. Our team reflects the diverse, international audiences we serve. We hire people who stay agile as the tide ebbs and flows, fix what’s broken without waiting, chase trends before they peak, and remember to have fun through it all. What we're looking for Rain is seeking a Strategic Account Manager to own, grow, and maximize the revenue potential of our most valuable accounts. You'll be the post-sales relationship manager, commercial lead, and trusted advisor for fintechs, neobanks, and enterprise partners leveraging Rain's infrastructure. This role combines commercial growth, customer success, and business strategy - you’ll drive adoption, expansion, and retention by pairing commercial instincts with deep product understanding. What You'll Do Own the customer lifecycle post-sales, through onboarding, and into adoption, renewal, and expansion. Drive expansion revenue through strategic upselling, cross-selling new products (Virtual Accounts, additional BINs), and geographic expansion opportunities. Lead end-to-end contract negotiations, renewals, and commercial discussions - structuring MSAs, pricing models, and multi-year agreements aligned to customer value Serve as a trusted advisor to C-level executives, developing deep understanding of their business models, KPIs, and strategic initiatives. Monitor portfolio health and performance through predictive revenue modeling, KPI dashboards, and executive QBRs that track account growth trajectories and identify expansion opportunities. Anticipate customer needs, surface risks early, and guide accounts through scaling into new markets, products, and geographies. Act as the voice of the customer to Product teams, influencing roadmap priorities based on revenue impact and strategic account needs. Gather and amplify feedback to inform product roadmaps and new features; advocate for customers while balancing platform health. What you will bring to Rain 5–8+ years in Strategic Account Management, Enterprise Sales, or Customer Success leadership roles within fintech, payments, banking-as-a-service, or embedded finance Proven track record of commercial success: Demonstrated history of exceeding revenue targets, with experience managing $10M+ portfolios Strong negotiation skills with hands-on experience structuring complex commercial agreements, pricing models, and multi-year contracts Payments & fintech fluency issuing/acquiring, card authorization & settlement, chargebacks, KYC/AML, compliance, and basics of stablecoins/crypto. Technical comfort working with APIs, and dashboards; you can partner with solution engineers when needed. Clear writer/speaker who builds trust from user ops to the C-suite. Bias to action, organized, resourceful, and excellent at running multiple workstreams to deadlines. Desirable but not mandatory Experience with Hubspot, Salesforce or other CRMs. Global account experience across multiple regions/time zones. Exposure to fast-moving sectors like fintech, or crypto. Benefits Our team works hard, so we make sure our benefits do too. Here’s what you can expect as a Rainmaker: Top-tier coverage: We cover 95% of Medical, Dental, and Vision premiums. 401(k) with matching: Invest in your future, just like we’re investing in ours. Ownership that matters: Every team member gets equity because we believe in building together. Work your way: Flexible hybrid setup with a prime SoHo office for NYC-based teammates. Unlimited PTO: Because time to rest and reset is just as important as time to ship. Product-first perks: Monthly budget to test our cards and features like a real user. Wellness support: Monthly stipend to spend on fitness, therapy, or whatever keeps you thriving. Home office setup: One-time stipend to create a space that works for you. Team connection: Frequent company events, team dinners, and offsites to stay connected. Compensation will vary based on experience from $100,000 - $210,000

Responsibilities

Own the customer lifecycle post-sales, driving adoption, renewal, and expansion. Serve as a trusted advisor to C-level executives, developing a deep understanding of their business models and strategic initiatives.