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The Strategic Account Technology Specialist synthesizes business insights and orchestrates global teams across the organization to deliver alternative solutions while applying deep expertise and thought leadership. They will:

• Act as a “virtual Chief Technical Officer” to provide account thought leadership, leverage deep knowledge of Microsoft’s solutions, industry, and customer needs, and acts as the voice of the customer, industry, and team.
• Lead technology strategy formulation by leading alignment of customer needs and technology solutions, execution of technology strategy/digital transformation, creation of mid- to long-term technical roadmaps, and translation of customer business objectives.
• Identify, Develop and drives revenue opportunities, presents opportunities to the customer, and creates demand.
• Coach peers on how to create and maintain an opportunity initiation and how to map Microsoft priorities to opportunities.
• Lead digital transformation using corporate and cross-industry resources, and partners with line-of-business leader or senior executive to articulate the benefits of Microsoft technology over competitor solutions.
• Help customer technical specialists sell Microsoft offerings.
• Map technical customer requirements and business scenarios to Microsoft technology platforms.
• Orchestrate necessary teams and partners to ensure demand generation and establishes best practices for account planning.
• Deliver regular industry/technology briefings to customer technology senior decision-makers technical teams.
• Use readiness resources and demonstrates expertise in creating enablement plans.

DIFFERENTIATED VALUE PROPOSITION

Partners with a line-of-business leader or senior executive within a large-scale or high-impact customer organization to articulate how complex Microsoft technology/services will meet future business needs better than the competition and will enable the achievement of long-term growth and success. Provides an outside-in view around existing and emerging compete or other solutions that are also a requirement for the customer.
Acts as the customer’s Technology Mentor in established relationships with a line-of-business leader or senior executive within a large-scale or high-impact customer organization senior leaders, including technical decision makers (TDMs) and/or Business Unit leaders at the C-level (e.g., HR, Risk, Finance leadership). Develops extended relationships beyond core customers, advises on solutions, and aligns Microsoft capabilities with customer needs. Drives market share (e.g., cloud, collaboration, AI). Leads customer business transformations through digital technologies for assigned accounts to drive business outcomes and create business value for customers by understanding customer industry and position to provide guidance and to challenge customer thinking with innovative ideas that showcase the need for change and new strategic direction, and proactively involves corporate and cross-industry resources to drive customer transformation. Ensures line-of-business wins are captured (e.g., customer write-ups) as reference for scale, and represents the face of the business during public relations events for significant business wins.

EDUCATION AND THOUGHT LEADERSHIP

Leads customer technology engagement by engaging and influencing technical resources of customer, partner, and Microsoft towards customer’s business transformation. Delivers regular (e.g., quarterly, monthly) industry/technology briefings to customer technology senior decision-makers technical teams.
Uses existing and new readiness resources and demonstrates expertise in creating enablement plans for large and high-stakes customers, and all-up Microsoft business. Drives innovations to help customers meet capacity and capability goals, maximize reach, and impact and drive long-term engagement and thought leadership on the Microsoft platform, and influences large customers to see and adopt the strategic value. Drives customer skilling initiatives and execution.

REQUIRED/MINIMUM QUALIFICATIONS

• Bachelor’s Degree in Computer Science, Information Technology, Engineering, Business or related field AND 7+ years technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience
• OR equivalent experience.

OTHER QUALIFICATIONS:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
• Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance.

ADDITIONAL OR PREFERRED QUALIFICATIONS

• Bachelor’s Degree in Computer Science, Information Technology, Engineering, Business or related field AND 14+ years technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience
• OR equivalent experience.
• 5+ years experience in digital transformation or using technology to drive customer business outcomes.
• 4+ years experience in business consulting, consultative selling, or change management.
• 5+ years experience leading technical, support, and/or partner teams.
  Strategic Account Technology IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year.
  Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
  Microsoft will accept applications for the role until September 7, 2025.