Strategic Accounts Manager at Red River

Seoul, , South Korea -

Full Time

Start Date

Immediate

Expiry Date

28 May, 26

Salary

0.0

Posted On

27 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Planning, Strategy Execution, Customer Success, Customer Retention, Issue Resolution, Sales Strategy, Ecosystem Partners, Relationship Management, Forecasting, Pipeline Management, CRM Tool Usage, Sales Targets, Enterprise Sales, Open Source Business Model, Sales Hygiene

Industry

IT Services and IT Consulting

Description

About the Job: The Strategic Accounts Manager exercises good judgment and works independently with minimal instruction to resolve moderately complex issues and manage customer accounts. This role is accountable for both account planning and strategy execution, driving account strategies within their scope, working collaboratively across teams to deliver joint solutions. This job is a strategic account manager position for Korea public sector business. This role is enterprise sales for customers with account planning and strategy execution working collaboratively across teams to deliver solutions What you'll do: Manage and execute account strategies with minimal supervision, focusing on customer success and retention. Resolve moderately complex issues related to customer accounts, escalating as needed. Actively contribute to crafting joint sales strategies with ecosystem partners, such as IBM, hyper-scalers, and ISVs. Drive customer relationship management and account planning within Red Hat Sales Cloud by proactively updating records and modeling strong sales hygiene. Understand your customer's business and align Red Hat capabilities to meet and exceed their needs while establishing Red Hat as a strategic partner for your customers, leveraging Red Hat’s ecosystem of Partners to achieve success Manage forecasts and pipeline, record sales activities and schedule follow-up activities as needed; and track customer data using the company-standard CRM tool to drive pieline growth aligned to strategic account plans. Refine and execute account strategies, including tracking and following up on sales activities to meet assigned sales targets. Own account planning for assigned accounts, ensuring alignment with customer needs and business objectives. What you'll bring: Over 7 years of career and experience in enterprise sales or AE Knowledge and business insight of Korea public business and environment Understanding of the open source business model and Red Hat services Ability to build collaborative working relationships among internal functions, partners, and other stakeholders like SI Preferred sales experience in Korea public sector of more than 3 years #LI-VG11 About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply. We’re the world’s leading provider of enterprise open source solutions—including Linux, cloud, container, and Kubernetes. We deliver hardened solutions that make it easier for enterprises to work across platforms and environments, from the core datacenter to the network edge. At Red Hat, our commitment to open source extends beyond technology into virtually everything we do. We collaborate and share ideas, create inclusive communities, and welcome diverse perspectives from all Red Hatters, no matter their role. It’s what makes us who we are. Some of the most knowledgeable and passionate people in the technology industry work here. Whether we’re building software, championing our products, or training new associates, we’re collaborating openly to make a difference in the world of open source and beyond.

Responsibilities

The Strategic Accounts Manager is responsible for managing and executing account strategies with minimal supervision, focusing on customer success and retention while resolving moderately complex customer issues. This role involves crafting joint sales strategies with partners and owning account planning aligned with customer business objectives.