HOW TO FIND OUT MORE?

To find out more regarding the vacancy and for the full job description, please contact our Talent Team at: recruitment@motabilityfoundation.org.uk

ABOUT THE ROLE:

We are seeking a skilled and experienced Strategic Communications Manager to join our Communications team. This role will be pivotal in shaping and executing our communication strategies to support our vision and strategy, working closely with the marketing, brand and digital teams to ensure cohesive customer journey and impactful messaging across all channels online and offline.
Additionally, this role will involve account management of communications deliverables across the organisation and strategic transport outcome areas and building strong close relationships with key stakeholders in the sector as required.

WHAT YOU WILL BE DOING:

• Develop and implement comprehensive communication strategies for a range of different B2B and B2C audiences that profile our work and promote our grant, innovation and research products and services ensuring smooth customer journeys at all touchpoints.
• Ensure that there is a smooth customer journey for different audiences across identified touchpoints, maximising the impact of our content and CTAs for all audiences.
• Collaborate with the marketing, brand, digital and press teams to develop our content themes, and create content for various platforms including social media, website, email campaigns, and press releases.
• Collaborate with the brand and marketing team to deliver online and offline events.
• Support in delivering brand and communications activities for key partnerships and stakeholders as required.
• Manage projects in an account management type structure, ensuring timely and effective execution of communication plans and initiatives.
• Anticipate and manage risks and external factors that could influence the communications message, ensuring proactive and strategic responses.
• Monitor, analyse and report on communication metrics to assess the effectiveness of strategies, KPIs and make data-driven recommendations for improvement to communications and customer journey.
• Collaborate with innovation, research, and grant team to set creative, clear strategic communications goals that raise awareness and profile our work in the right way, with the right audiences. This will involve creative brainstorming of tools and tactics as well as gathering examples of best practice from industry.