STRATEGIC GROWTH LEAD, FUTURE BANKING TEAM.

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The Future of Banking team is an exciting team sponsored by the Head of UK CMB. This team focuses on accelerating new ideas, innovation and partnerships, enabling us to quickly commercialise new opportunities and better serve our customers.

We are seeking to:

• Develop exciting and innovative new customer propositions (both financial and non-financial offerings)
• Personalise the customer experience (Supporting Businesses in the moments that matter throughout the customer’s lifecycle)
• Enhance customer journeys by removing friction and improving processes
• Identify new revenue streams (including deploying our products and services through third party platforms that can help us drive new customer acquisition opportunities and balance sheet growth)

We are currently seeking an experienced and high calibre person to join this team in the role of Strategic Growth Lead, Future Banking Team.
Reporting directly to the Head of Future of Banking for UK CMB, the role covers Thought Leadership, concept Prospecting, Delivery and Portfolio Management of live initiatives. The role will require an individual who has a future State Mindset, keeping up to date with new technologies and propositions from Financial Services and the wider technology ecosystem. The role will have particular focus on supporting the UK CMB colleagues to embrace a future mindset.

In this role you will:

• Identify, initiate, and manage initiatives, working with UK CMB stakeholders from across the business to bring customer centric propositions to the market
• Build out the business case for projects, deriving high level requirements, conducting cost / benefit analysis and settling on a clear choice recommendation
• Take successful initiatives through Delivery, supporting the project management team and business to ensure a timely delivery which meets the strategic goals set out in the business case
• Report on the progress of existing Partnerships across UK CMB, monitoring performance against KPIs. Identify and support the implementation of future developments with existing Partnerships
• Work closely with the Head of Future of Banking to identify and onboard new initiatives
• Own partnership procurement and on boarding, supported by GCB5 Strategic Growth Manager
• Build and maintain a strong external network of future partners, meeting with the Fintech community and attending relevant conferences and events
• Inform on external market trends and current thought leadership, including competitor analysis, identifying potential development opportunities for UK CMB
• Support and promote Innovation Spotlight sessions – a platform to showcase leading fintech partnership opportunities to wider UK CMB stakeholders
• Interact with senior UK CMB stakeholders as well as wider engagements across HBUK and GCMB through various SteerCos

To be successful in this role you should have:

• Curiosity – Whilst fintech and technology innovation experience is advantageous, an inquisitive and curious mind-set around the changing external fintech landscape and banking technology is a must
• Project management experience with the ability to inspire and collaborate with a multitude if teams
• Experience in strategy/change
• Knowledge and experience in Commercial Banking in the UK
• Effective communication skills with the ability to share and present information in a clear, concise and accurate way
• Knowledge of the UK Commercial Banking marketplace and the competition
• Flexibility and adaptability managing constantly changing priorities and tasks that are potentially highly restricted, wide ranging, complex and time critical
• Strong execution orientation, with a desire ‘to get things done’ to key deadlines
• Relationship / stakeholder management and influencing skills, excellent interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels
• Technology understanding of key concepts such as Cloud Services, APIs, Open Banking/Finance, Generative AI

THIS IS A HYBRID ROLE BASED IN LONDON.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:
Email: hsbc.recruitment@hsbc.com
Telephone: +44 207 832 850

In this role you will:

• Identify, initiate, and manage initiatives, working with UK CMB stakeholders from across the business to bring customer centric propositions to the market
• Build out the business case for projects, deriving high level requirements, conducting cost / benefit analysis and settling on a clear choice recommendation
• Take successful initiatives through Delivery, supporting the project management team and business to ensure a timely delivery which meets the strategic goals set out in the business case
• Report on the progress of existing Partnerships across UK CMB, monitoring performance against KPIs. Identify and support the implementation of future developments with existing Partnerships
• Work closely with the Head of Future of Banking to identify and onboard new initiatives
• Own partnership procurement and on boarding, supported by GCB5 Strategic Growth Manager
• Build and maintain a strong external network of future partners, meeting with the Fintech community and attending relevant conferences and events
• Inform on external market trends and current thought leadership, including competitor analysis, identifying potential development opportunities for UK CMB
• Support and promote Innovation Spotlight sessions – a platform to showcase leading fintech partnership opportunities to wider UK CMB stakeholders
• Interact with senior UK CMB stakeholders as well as wider engagements across HBUK and GCMB through various SteerCo

To be successful in this role you should have:

• Curiosity – Whilst fintech and technology innovation experience is advantageous, an inquisitive and curious mind-set around the changing external fintech landscape and banking technology is a must
• Project management experience with the ability to inspire and collaborate with a multitude if teams
• Experience in strategy/change
• Knowledge and experience in Commercial Banking in the UK
• Effective communication skills with the ability to share and present information in a clear, concise and accurate way
• Knowledge of the UK Commercial Banking marketplace and the competition
• Flexibility and adaptability managing constantly changing priorities and tasks that are potentially highly restricted, wide ranging, complex and time critical
• Strong execution orientation, with a desire ‘to get things done’ to key deadlines
• Relationship / stakeholder management and influencing skills, excellent interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels
• Technology understanding of key concepts such as Cloud Services, APIs, Open Banking/Finance, Generative A