Strategic Industry Expert (Exchange data) at FASTMARKETS COMMODITIES SINGAPORE PTE LTD

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

05 Mar, 26

Salary

0.0

Posted On

05 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Exchange Data, Client Engagement, Solution Design, Technical Validation, Implementation Support, Integration Guidance, Customer Workflows, Communication Skills, Collaboration Skills, Organizational Skills, Time Management, Sales Processes, CRM Systems, Market Intelligence, Data Delivery, Regulatory Compliance

Industry

Information Services

Description

Company Description Fastmarkets is an industry-leading price-reporting agency (PRA) and information provider for global commodities, providing price data, news, analytics and events for the agriculture, forest products, metals and mining and new-generation energy markets. Fastmarkets' data is critical for customers seeking to understand and predict dynamic, sometimes opaque markets, enabling trading and risk management. Fastmarkets is a global business with a history dating back to 1865 and is built on trust and deep market knowledge. It has more than 700 employees spread across global locations in the UK, US, China, India, Singapore, Brazil, Belgium, Finland and beyond. Job Description The Role Aligned with Fastmarkets' vision of being a customer-centric organization, the Strategic Industry Expert (SIE) is a key commercial role. The role is aimed at developing strong understanding of our largest customers’ strategic priorities, tailoring our solutions to specific customer objectives and ensuring the solution is well adopted. We are looking for an experienced professional who understands and has worked with exchange data – has a granular understanding of how it’s used across different use-cases and is able to support the growth of our commodity exchange data offerings. You will work closely with our sales & product team to ensure our exchange data offerings are well positioned in front of customers and will lead the external customer engagement to surface our exchange data offerings and develop a tailored solution to customers’ use-cases. Your responsibilities will span pre-sales (solution design, client engagement, technical validation) and post-sales (implementation support, integration guidance, and ongoing optimization). Key Responsibilities: Pre-sales: Identify targeted prospects within our customer base for high relevance exchange data customers Co-lead customer interactions with our sales teams to present exchange data solutions as an expert and address customer needs to specific use-cases Maintain strong relationships with exchange data clients to ensure satisfaction and identify upsell opportunities. Partner with sales and business development teams to understand client requirements and design tailored exchange data solutions. Deliver technical presentations and product demonstrations to prospective clients. Translate complex data delivery and integration requirements into clear, actionable solution proposals (co-led with sales teams) Act as a subject matter expert on exchange data licensing, entitlements, and delivery mechanisms Post sales & collaboration: Lead onboarding and implementation of exchange data solutions for new clients. Provide technical support and guidance during integration, ensuring smooth data delivery and compliance with licensing terms. Work closely with Product, Engineering, Legal, and Compliance to ensure solutions meet internal standards and external regulatory requirements. Support the development of scalable sales enablement materials to position exchange data solutions with customers at scale. Qualifications We recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission to provide the world’s leading and most trusted price reporting, events, and intelligence service for the markets we serve. We’re proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully. If you are open-minded, curious, resilient, solutions-oriented and committed to promoting equality, then read on... KNOWLEDGE, EXPERIENCE AND SKILLS We are looking for an individual who is highly motivated, driven, and have a passion to be part of a fast-paced, successful team. Being a strong team player is also important as well as someone who is happy to work flexibly. 5-10+ years of experience in LME exchange data – likely but not limited to a junior trading role, exchange operations role or exchange data sales. Commercial acumen to understand relevance and criticality of exchange data offering in specific customer context/organisations Strong understanding of exchange data customer workflows and the application of exchange data is specific use-cases An understanding of exchange data solutions in the market and ability to position our offerings with a differentiated value proposition Excellent communication skills, with proven success in both one-on-one and large group presentations. Strong collaboration and influencing skills; a true team player with the ability to work effectively across departments – particularly with product teams. Exceptional organizational and time management skills, with the ability to manage multiple priorities. Good to have: Understanding of sales processes for market/data intelligence products, Proficiency in CRM systems (e.g., Salesforce) and other relevant sales technologies. If you're excited about the role but your experience, skills or qualifications don't perfectly align, we encourage you to apply anyway. Additional Information Our Values Fastmarkets people come from all different walks of life. It’s this mix of brilliant personalities, experiences and insights that gives us that warm, open, and friendly culture you can feel as soon as you meet us. But however wonderfully different we all are, there are six things we all have in common – and they form our Fastmarkets values. Created by our own employees to reflect some of the personal traits that Fastmarkets people have, our values are key to what makes our culture unique. They reflect who each of us are and they're embedded in everything we do. Our values are: METRICS DRIVEN. We use insights to improve our customers’ experience and our business performance ACCOUNTABLE. We are accountable to ourselves and those we work with: we keep our promises and get things done GROWTH MINDSET. This value enables us to be nimble to the changing realities and operate with a sense of urgency INCLUSIVE. We are inclusive and respectful, celebrating each of us and giving everyone a deep sense of belonging with the desire to bring their best self to work every day. CUSTOMER CENTRIC. We are customer-centric in all that we do COLLABORATIVE. We are collaborative, able to work across teams and capitalise on the diversity of intellect, perspectives, and experiences. We are committed to ensuring all candidates feel welcomed and supported. Should your application advance and you require accommodations for the interview process, please inform us so we can make the necessary arrangements. You’ve read a little about us – now it’s over to you! If you like what you’ve read so far and think you can see yourself as a Fastmarkets person, it’s time to fill in your application form. This form is an important part of the selection process: it’s used to determine whether or not you’ll be chosen to have an interview and acts as a basis for the questions we’ll ask you on the day. It’s vital that you try to capture all the relevant information we have asked for on the form so we can get a good feel for who you are and why you’re great.

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Responsibilities

The Strategic Industry Expert will develop a strong understanding of customer priorities and tailor solutions to meet specific objectives. Responsibilities include pre-sales activities such as client engagement and technical validation, as well as post-sales support for implementation and optimization.