Strategic Initiatives Associate at Compass Working Capital

Boston, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Dec, 25

Salary

54000.0

Posted On

16 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client-facing Communication, Follow-up Skills, Highly Organized, Attention to Compliance, Documentation, Google Suite Proficiency, Salesforce Proficiency, Grant Operations Management, Client Experience Coordination, Eligibility Screening, Referral Navigation, Data Integrity, Cultural Humility, Trauma-informed Practice

Industry

Non-profit Organizations

Description

About the Job This role supports the delivery and tracking of Compass’s core supportive services and ensures that grant-funded services are implemented with fidelity. The Associate will help clients access services like WHF, DAP, and home ownership offerings while ensuring accurate documentation and reporting for grants and compliance. All Compass staff embody the following core competencies: Ownership: Steps up and follows through to consistently deliver high-quality work. Diversity, Equity, and Inclusion: Champions the value of diversity and the creation of inclusive spaces. Growth Mindset: Embraces challenges and setbacks as the fuel for learning and development. Teamwork: Contributes actively and collaboratively with colleagues to achieve shared goals. Skills We’re Looking For: Strong client-facing communication and follow-up skills. Highly organized with attention to compliance and documentation. Proficiency with Google Suite, Salesforce preferred. Key Responsibilities: Grant Operations Management Coordinate the client experience for WHF, DAP, and other direct services. Provide timely client follow-up, eligibility screening, and referral navigation. Maintain service tracking systems and ensure all grant deliverables are documented. Collaborate with external partners to facilitate resource access and referral outcomes. Work with I2 and Finance on grant data integrity and reporting needs. Identify gaps in the referral/resource ecosystem and elevate needs for strategy adjustments. Maintain resource directories in alignment with internal and external tools. Lead quarterly outcome reporting for WHF, DAP, and related grants, synthesizing service data and client impact to inform funder updates and internal strategic planning. Qualifications: 2–3 years experience in case management, direct service delivery, or nonprofit administration. Experience facilitating or supporting community events, focus groups, or advisory boards. Cultural humility and trauma-informed practice required. Benefits The salary range for this role is $47,170-$54,000, commensurate with experience. We’ll promote your professional growth and development by providing access to a competitive salary and benefits package and additional employee benefits that include but are not limited to: Healthcare: medical, dental, vision: Compass covers up to 80% of employee premiums and 80% for dependents. There is no waiting period to enroll in health insurance. Retirement plan 401(k) & 3% match Parental Leave: Employees who have been employed for at least three (3) months are eligible to take up to 12 weeks of unpaid leave. *Employee must be with the organization for six (6) months to receive up to six (6) weeks of full pay from the organization. Life insurance & disability Insurance Paid time off: Employees receive up to 36 Wellness days and 8 holidays per calendar year, plus the final week of the calendar year off as an organizational wide holiday. All employees enjoy a two-hour early closure starting the Friday after Memorial Day through the week of Labor Day. Flexible Spending Account (FSA) Dependent Care Flexible Spending Account Professional development & certification Pre-tax commuter benefits Employee Assistance Program (EAP) Office closed the final week of calendar year Equipment: $200 one-time stipend for work from home expenses Internet Reimbursement: Up to $40 per month for personal internet expenses Equal Opportunity Statement Compass Working Capital is an Equal Opportunity Employer. We consider applications for all positions, without regard to age, race, color, ethnicity, national origin, ancestry, creed, religion, gender, gender identity or expression, sexual orientation, citizenship, physical or mental disability, medical condition, genetic information, marital status, veteran status, military status, or any other characteristic protected by applicable law. Compass Working Capital is committed to ensuring individuals with disabilities receive the accommodations required for them to interview for a position on our team. Should you require accommodations, please contact hr@compassworkingcapital.org. Compass also provides hiring preference to Section 3 residents. Section 3 Residency is defined as a “low-income resident” of the area where the HUD-assisted project is located. For the purposes of Section 3, "low-income" is defined as 80% of the Area Median Income. To learn more information about Section 3 income eligibility, please refer to the Housing and Urban Development (HUD) Website.

Responsibilities

The Associate will support the delivery and tracking of Compass’s core supportive services and ensure grant-funded services are implemented with fidelity. Responsibilities include coordinating client experiences, maintaining service tracking systems, and collaborating with external partners for resource access.