ABOUT US

LexisNexis, a part of RELX, is a leading global provider of legal, regulatory, and business information. We help customers increase productivity and improve decision-making and outcomes. Our 10,500 experts and innovative tools help us shape a better world for our customers and communities.

REQUIREMENTS:

• Experience in a customer-facing or operational role (sales support, customer success, admin coordination, etc.) is preferred.
• Familiarity with Salesforce and basic proficiency with Excel.
• Strong organizational skills and ability to manage multiple requests simultaneously.
• Effective communication skills—clear, professional, and responsive.
• Proactive and resourceful, with a willingness to learn and ask questions.
• Interest in sales and partnerships.

ABOUT THE ROLE:

We are seeking a motivated and detail-oriented Sales Coordinator to support our network of alliance partners. This role is ideal for individuals eager to gain experience in sales operations, partner enablement, and cross-functional collaboration. You will play a crucial role in assisting our partners by managing requests, troubleshooting issues, and coordinating with internal teams. Strong organizational skills, effective communication, and familiarity with tools like Salesforce and Excel are essential. If you are curious, enjoy problem-solving, and are excited about sales and strategic partnerships, we encourage you to apply.

RESPONSIBILITIES:

• Provide support for alliance partners on operational, technical, and administrative requests, including managing CRM records, assisting with product queries, resolving invoicing and portal issues, and escalating customer support queries.
• Coordinate with internal teams (Sales, Product, Solution Consultants, Customer Support, Finance) to address partner needs efficiently.
• Track open requests and follow up to ensure completion and partner satisfaction.
• Identify opportunities to streamline processes and improve documentation.

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productiv