AT HERBERT SMITH FREEHILLS KRAMER, OUR AMBITION IS TO HELP YOU ACHIEVE YOUR GOALS.

Exceptional client service and the pursuit of excellence are at our core. We invest in and care about our client relationships, which is why many are incredibly longstanding. And we enjoy breaking new ground, as we have for over 100 years.
We are where you need us to be. We are in the world’s largest markets, key financial centres and major growth hubs. Our international footprint is extensive and committed.
We are at our best tackling complexity and navigating change. We work alongside you on demanding contentious matters, exacting regulatory work and complex public and private market transactions. We are recognised as leading in these areas.
We are immersed in the sectors and challenges that impact you. We are recognised as standing apart in energy, ESG, infrastructure and resources. And we’re focused on areas of growth that affect every business across the world, including technology and digitalisation.
All of this is achieved by supporting the growth of our people, who help us deliver on our ambition - which is to help you achieve yours.
Your goals. Our ambition.

QUALIFICATIONS, SKILLS AND EXPERIENCE

• Experience of leading complex pitching opportunities in a global professional services environment
• Ability to liaise confidently and build relationships with people of all levels
• Has an agile approach to workload and demonstrates flexibility to meet the demands of an international legal firm
• Experience of liaising with procurement teams at clients
• Sales focused mind-set with a demonstrable desire to win profitable work
• Well-developed persuasive and diplomacy skills with the ability to constructively challenge as needed
• Ability to be self-sufficient but also able to leverage internal network as needed
• Creative with a willingness to consider ways beyond the status quo
• Coaching expertise to encourage partners and associates to think differently and truly put themselves in the client’s shoes
• Excellent writing skills, attention to detail and commitment to quality are pre-requisites

ENHANCES THE CLIENT EXPERIENCE

• Creates opportunities to enhance the experience of the firm’s clients through their daily tasks
• Behaves consistently with the firm’s values in their interactions with others
• Conducts themselves in a way that reflects positively on the firm’s brand, both inside and outside the firm

ABOUT US

At Herbert Smith Freehills Kramer, we align your growth and ambition with ours. We invest in your personal and professional growth and support you to achieve your ambitions. And you share responsibility for playing a part in delivering the firm’s growth and ambition too.
A leading global law firm, with over 6,000 people, we are in the world’s largest markets, key financial centres and major growth hubs. We’re recognised leaders in demanding contentious matters, exacting regulatory work and complex public and private transactions.
We’re immersed in the many challenges facing our clients. We’re invested and resourceful. We understand the part technology and digitalisation play in the delivery of legal services. We want to make a positive impact wherever in the world we operate. You’ll have the opportunity to engage with an open mind and curiosity.
We are known for our diverse perspectives and renowned for our culture. Being human, bold and outstanding are more than our values: you’ll discover they are our lived experience. And by being ambitious for your growth and ours, we’ll achieve our goals together.

• Scoping opportunities effectively, and influencing senior stakeholders, by embedding best practice processes such as qualification conversations and compliance processes
• Initiating relevant client research – both internal and external
• Defining the strategy for each pitch and producing tailored win strategies including persuasive value propositions and compelling sales messaging
• Leading on all aspects of the pitch response to provide a client-focused and tailored response, including: planning, structure, format, content, client centric messaging proofing and submission
• Project managing the pitch response and ensuring it is delivered on time
• Engaging and managing all other contributing functions including: pricing; compliance; knowledge; BD; CRM
• Coaching to improve the performance of pitch teams – including preparing the presentation materials, conducting rehearsals, providing critical challenge, agenda formulation and preparing the presentation team
• Ensuring diversity in the pitch team has been considered
• Working with relevant stakeholders to ensure standard content in the QorusDocs is updated is current, relevant, aligned to the firm’s key messages and in HSF approved style
• Recording all pitch outcomes in the Pitch Log & Library and updating panel information (as appropriate) in the Panel Tracker for accurate reporting
• Proactively reviewing and tracking forthcoming panel pitch opportunities and mobilising the client team to connect with the client ahead of time
• Coaching and training BD teams across the firm in relevant proposal processes to share best practice and ensure consistency
• Conducting internal and external pitch debriefs (whether we win or lose) and disseminating information and lessons learned to relevant teams
• Acting as the engagement manager to on-board new panels where there is no CRM to ensure we are fully leveraging the opportunity
• Driving and owning the continuous improvement of our pitching infrastructure, systems and behaviours (QorusDocs, Foundation and Pitch Hub)
• Embedding the implementation and development of pitching best practice, infrastructure, systems, training and behaviours
• Keeping up to date with market best practice and developments in relation to proposals management and sharing this knowledge with the wider BD team