Job Number: 51778
Reporting to the Manager of Analytics, the Strategic Planning Analyst (SPAII) will be the conduit to build, execute, and operationalize strategic initiatives within Fleet & Facility Services. Using a combination of branch and corporate analytics, this position will work closely with senior leadership and internal resources to drive continuous improvement and operational excellence. Project planning and execution will include regular site visits to the operational areas to develop a strong understanding of the pressure points and priorities that will influence recommendations.

SKILLS REQUIRED FOR SUCCESS:

• Considerable knowledge and experience in strategic and business planning, change management techniques, process improvement, policy development, and engagement activities
• Proficiency with Google Workspace (Sheets, Docs, Calendar, Gmail, etc), Google AppSheets and experience with Tableau or other dashboard presentation tools and the ability to learn and adapt to evolving technology
• Knowledge of the development and management of project performance measurement strategies and tools
• Knowledge of procedures to alignment performance measures with the department’s business plan goals
• General knowledge about OH&S and environmental standards as it relates to project management within an operational environment
• Significant knowledge of corporate priorities, strategies and initiatives and associated timelines associated with the corporate reporting processes/protocols
• Advanced level knowledge of primary and secondary research methodology, including design and implementation, data collection, and trend/results analysis and presentation
• Good understanding of integrating strategic planning into operational practice
• Significant skill and ability in project and process management, including the ability effectively gather, synthesize, and analyze data, as well as ensure budget alignment and monitoring
• Experience and skill in the use of analytics and data intelligence to support decision making processes, including the ability to formulate operational, financial, and strategic designs that support business requirements
• Good understanding of the business limitations and find best-fit alternatives that will isolate risks while maintaining forward momentum
• Excellent communication skills, including the ability to express complex ideas and concepts effectively and persuasively, both verbally and in writing
• Excellent interpersonal skills, including the ability and expertise to lead and collaborate within integrated, interdisciplinary teams on business strategy development
• Strong facilitation skills, including the ability to tailor information to different audiences and in a variety of mediums and formats
• Strong conflict resolution skills, including the ability to build and maintain strong relationships, positively engage stakeholders, and create buy-in
• Strong problem solving skills, including the ability to develop creative approaches to complex issues through a commitment to effective collaboration
• Alignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm)
• Embracing a culture of equity, diversity, reconciliation and inclusion

Qualifications:

• An Undergraduate Degree (or higher, or equivalent) in Business Administration, Public Administration or a related discipline
• A minimum of five (5) years of progressively responsible experience in strategic and operational business planning, working with corporate performance measures and budgets, data analysis, and/or business and case developmen

• Conduct analysis of performance measurement and trend data to develop project plans and work with management to prioritize business and information needs
• Locate and define process improvement opportunities by interpreting data and analyzing results
• Develop and implement databases, data collection systems, data analytics, and other strategies that optimize business efficiency and data quality
• Develop dashboards, reports and presentations by acquiring data from primary or secondary data sources including SAP
• Prepare recommendations for senior management regarding project implementation, budgets, timelines, and performance metrics. Oversee, report on project deliverables, and manage specific projects as Project Manager
• Coordinate stakeholder engagement and understand the political sensitivities that drive urgency and decision making within the organization
• Interpret data, analyze results using statistical techniques, and provide ongoing reports to interpret trends or patterns in complex data sets. Lead and assist in operational audits, including work order data and data integrity
• Integrate branch and operational data, dashboards, and reporting (including monthly meetings with service delivery and analytics teams)
• Work with Finance to link operational and financial results, including forecasting and budget development
• Perform other related duties as required

Qualifications:

• An Undergraduate Degree (or higher, or equivalent) in Business Administration, Public Administration or a related discipline
• A minimum of five (5) years of progressively responsible experience in strategic and operational business planning, working with corporate performance measures and budgets, data analysis, and/or business and case development