ABOUT RETOOL

Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don’t have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows.
At Retool, we’re on a mission to bring good software to everyone. We’re building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future developers and projects. The result is not just productivity, but good software by default. And that’s a mission worth striving for.
Today, our customers span from small startups building their first operational tools to Fortune 500 companies building mission-critical apps for thousands of users across their business. Interested in joining us? Let us know!

WHAT YOU’LL DO

You’ll partner closely with Strategic Account Executives to support and grow high-value accounts. That means leading technical discovery, building and presenting tailored demos, developing proof-of-concepts, and navigating complex sales cycles. You’ll uncover new use cases, remove technical blockers, and help customers adopt Retool at scale.
You’ll also contribute to improving our sales engineering motion—refining playbooks, creating technical content, and sharing feedback to shape product direction.

IN THIS ROLE, YOU’LL:

• Own the technical presales process for large, strategic accounts
• Lead discovery, architecture design, demos, and technical evaluations
• Build and present custom apps and integrations to demonstrate business impact
• Develop reusable technical assets (sample apps, docs, videos) to scale learnings
• Collaborate with Product and Engineering to remove blockers and advocate for customer needs
• Act as the primary technical contact for prospects during the sales cycle