At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters – to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures.

THE ROLE

Investment Operations – Strategist UK works in close partnership with the Director of Investment Operations UK to provide operational support to the investment and client support teams in the London office. Utilizes industry knowledge to support the design of process flow and procedures with regard to best practices with a focus on fixed income and derivatives. The Investment Operations – Strategist UK will be an escalation point for time sensitive operational issues arising in the London office and will assist in the resolution of issues related to operations affecting the London office. This individual will seek to develop relationships, both locally and globally, ensuring all relevant parties are kept abreast of critical issues in a timely manner.

WHAT YOU WILL DO

• Possess a strong understanding of end-to-end operations workflows, including data management, cash flows, transitions of client accounts order management, trade support, settlements, cash management, corporate actions, reporting and performance, to problem solve and identify interdependencies. Additionally, has a strong comprehension of fixed-income securities and derivatives. Partners across various teams in Operations based in other MFS offices as well as MFS’ offshore/outsourced operations hub.
• Reporting into the Director of Investment Operations UK, operates as a local escalation point for Operations-related issues (across internal processes, external providers such as custodian, brokers, vendors) with a focus on fixed income and derivative matters as well as serving as a liaison with teams in other locations to actively evaluate, provide solutions, addresses issues and respond in a timely manner.
• Acts as front-line support for the local Fixed Income team and is the main point of contact for all fixed income data issues related to Risk, Inventory and Trading Applications and incorporates feedback from users to expand existing functionality and services.
• Partners with operations teams to seek out opportunities to better leverage technology in order to streamline manual processes.
• Participate in inter/intra department teams, including MFS’ offshore/outsourced operations hub, to drive operational excellence by enhancing processes, improving service for all relevant stakeholders and minimizing processing risks.
• Exhibit a deep mastery of inventory and trading systems such as Eagle, Bloomberg Port, Charles River Investment Management System.
• Assumes additional responsibilities as needed.