WHY DELIVEROO

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Requirements:

• Proven experience in account/relationship management, sales or strategy roles
• Results and target oriented
• Comfortable using and understanding data on restaurant partners and city/area performance to identify areas for improvement
• A mixture of field based (2-3 days per week) and office/home working (2-3 days per week)
• Preferably a UK driving licence and ca

THE ROLE

We are looking for a Strategy and Commercial City Manager to join our South West & Wales team. You’ll build relationships with our restaurant partners in your area (Bath, Cardiff and Swansea), improving our proposition for customers and identifying ways to continue our fast growth. This is an excellent role for someone who enjoys building relationships and drawing insights from data to guide growth. You will report to the Regional Manager for South West & Wales, and be based from the Bristol office.

WHAT YOU’LL DO:

• Be the local expert for the cities/areas you own in and around Bath, Cardiff and Swansea. This means knowing the restaurant industry inside and out, and being the face of Deliveroo in the area.
• Draw insights from data to improve our customer proposition neighbourhood by neighbourhood
• Account management for top restaurant partners in the area, leading negotiations and optimising partner performance on the Deliveroo platform for growth
• Work with Account Managers based in your cities/areas to support the growth of local hero brands
• Identify and sign up new and top local favourites to Deliveroo and set them up for success
• Lead the local Business Development Managers and be the day-to-day contact for coaching. priority setting and deal making
• Map out the local sales strategy, identifying the most important value proposition gaps to close and areas to focus on.
• Understand and improve our customer offering in the area through acquiring/having local knowledge. This will involve improving our selection, optimising restaurant operations, and working on the area’s strategy plan alongside a Regional Manager, Operations and Account Management teams
• Maximise the potential of marketing opportunities in the area by encouraging restaurant participation

Requirements:

• Proven experience in account/relationship management, sales or strategy roles
• Results and target oriented
• Comfortable using and understanding data on restaurant partners and city/area performance to identify areas for improvement
• A mixture of field based (2-3 days per week) and office/home working (2-3 days per week)
• Preferably a UK driving licence and car