Strategy and Operations Manager | Healthcare at EliseAI

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Feb, 26

Salary

230000.0

Posted On

24 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strategic Planning, Operational Excellence, Product Management, Client Services, Team Leadership, Agility, Technical Guidance, Implementation, Growth Strategy, Problem Solving, Communication, Collaboration, Prioritization, Accountability, Talent Acquisition, Software Delivery

Industry

Software Development

Description

About EliseAI At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be. By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone. Healthcare: We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork. Housing: We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team—bringing everything they need for their home into one place. With EliseAI, organizations reduce manual work, improve accessibility, and deliver a seamless experience across essential services. We recently raised a $250 million Series E round led by Andreessen Horowitz to accelerate this mission. About The Role We are looking for a Strategy and Operations Manager to join our new healthcare division. In this critical role, you will drive the launch and scaling of our healthcare products, and will lead both strategic decision-making and operational execution. You will also focus on enhancing our growth trajectory and operational efficiency with a small team, ensuring agility and effectiveness. Key Responsibilities Develop and execute strategic plans for the healthcare division, with a focus on scalability and operational excellence Work closely with engineering and sales teams to enhance product offerings, ensuring they deliver maximum value to clients and address market needs effectively. Experience in product management is a plus Collect ideas from clients and other sources to develop a framework to help understand whether they will help us achieve short term and long term goals Provide guidance on testing protocols and frameworks, assisting teams in understanding and addressing technical questions to ensure robust, efficient, and compliant product testing processes Work across operational post-sales function including implementation and client services to help build processes to sustain growth Attract top-tier talent to join our driven team Move at rocket speed, build something massive. We’re scaling fast, solving real client problems with precision and ambition. Here, you own your impact; full autonomy, no micromanagement, no fluff. We hire the best, expect the best, and give you the masterclass of your career. It’s hard, it’s intense, and it’s the most rewarding work you’ll ever do. If you’re hungry, driven, and ready to build something massive, climb aboard. Requirements Experience as a founder or working at an early-stage startup in an operational/generalist role A proven track record of delivering software products that achieve significant business impact Willingness to take on a variety of roles Ability to prioritize effectively and get things done in an unstructured and ambiguous environment Ability to take ownership and accountability Willingness to work in person at our office 5 days a week Why Join Growth and impact. It’s not often that you can get in on the ground floor of a funded (unicorn!) startup that’s scaling. That means that instead of following a playbook, you’ll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You’ll learn what works when you succeed and what doesn’t when you fail. Either way, the rest of the team will be here to support you. Benefits In addition to the growth and impact you’ll have at EliseAI, we offer competitive salaries along with the following benefits: Equity in the company Medical, Dental and Vision premiums covered at 100% Fully paid parental leave Commuter benefits 401k benefits Monthly fitness stipend A collaborative in-office environment with an open floor plan, fully stocked kitchen, and company-paid lunch. Fun company social events through our Elise and the City program Unlimited vacation and paid holidays We'll cover relocation packages and make the move exciting, not painful! Job Compensation Range The salary range for this role is $150,000 - $230,000. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process. EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please note that employment with EliseAI is on an "at-will" basis, which means that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at recruiting@eliseai.com

Responsibilities

The Strategy and Operations Manager will drive the launch and scaling of healthcare products while leading strategic decision-making and operational execution. This role focuses on enhancing growth trajectory and operational efficiency with a small team.